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          Mike's Downtown Service Inc has 1 locations, listed below.

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            Business ProfileMike's Downtown Service Inc

            Auto Repair
            BBB accredited business

            Contact Information

            136 S Cleveland Ave

            Loveland, CO 80537-6318

            Get Directions
            Email this Business
            (970) 667-0898

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/6/2017

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Specializing In...Auto Repair, Brakes, Tune Ups, and AC Repair

            Business Details

            Location of This Business
            136 S Cleveland Ave, Loveland, CO 80537-6318
            Email this Business
            BBB File Opened:
            9/30/1988
            Years in Business:
            48
            Business Started:
            7/1/1976
            Business Incorporated:
            5/6/2004
            Accredited Since:
            1/6/2017
            Type of Entity:
            Corporation
            Business Management
            • Mr. Mike Berthoud, Owner
            Contact Information

            Principal

            • Mr. Mike Berthoud, Owner

            Customer Contact

            • Mr. Mike Berthoud, Owner
            Additional Contact Information

            Fax Numbers

            • (970) 635-0958
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The business was hired to replace a starter on my SUV. While they did replace the starter, they chose not to replace a faulty plastic wiring connector, and allowed me to take delivery of the vehicle anyway. That connecter failed within a day and a half, leaving me stranded 60 miles from home. I had to tow my vehicle at my expense. Over the coming days, I experienced dishonesty, lack of communication, lack of follow-through, and lack of accountablity at all levels. They now claim the engine on the SUV is "locked up," even though it was running fine, when it arrived at the business. They refuse to work on the engine, to repair/replace it, and told me to come and get it, to avoid storage fees. Witnesses have confirmed that the vehicle was running fine, the morning that it was delivered for the business to fix their previous fault/incomplete repair. A complete failure of accountability at all levels of the business.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            carz

            05/09/2024

            Wow Mikes is still honest and hardworking. the customer that said not to bring vehicle to **. well he came in we did a transmission service the filter was ***** list price, the fluid is 9.49 quart we charged him ***** so we so far have made ***** dollars on this ticket, the labor for changing out the trans filter is 2.2 hours which is ****** at the hourly rate. so we charged him ****** for the total of the job performed. the actual total should have been $437.21. so we thought at a discount of ******, that he would have been happy. if a savings of almost ****** dollars was not enough then ************ should definetly take his vehicle to somewhere that will charge him full price and a full mark up on parts. we try to make everyone happy with the cost of everything being so expensive, we try to give our customers a break whenever possible. Some people are just not aware of price of things i guess. so please trust that we are still honest and will not rip you off and we will keep your car running for a fair price, even today with crazy costs of everything. Thanks for reading the crew at ****'s
            Read 1 More Customer Review

            Local BBB

            BBB serving Northern Colorado and Wyoming

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