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Business ProfileforThe Dent Company
Current Alerts For This Business
On September 24, 2021, Better Business Bureau contacted The Dent Company requesting a modification of its advertisement. Specifically, The Dent Company is displaying BBB's Accredited Business seal on its website,http://www.thedentcompany.com. Use of BBB's seal may imply BBB Accreditation, although this company is not currently a BBB Accredited Business.
BBB's name and seals are federally registered trademarks owned by the International Association of Better Business Bureaus and may not be used without IABBB's express permission.
Despite written requests, as of January 6, 2022, The Dent Company continues to display BBB's Accredited Business seal. BBB has not received The Dent Company's written assurance it will refrain from using BBB's seal in an unauthorized manner.
Additional business information
On December 14, 2021, Better Business Bureau contacted The Dent Company concerning the following advertising claims found on their website,http://www.thedentcompany.com/.
- "Our work is 100% guaranteed for life."
- "100% Satisfaction Guarantee."
- "Free Rental Cars"
Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
Use of the word "free" includes a requirement, among others, that the “free” item is actually free. When offered with the purchase of another item, the free item should not be paid for by an increase in the regular price of the other item. Whenever such an offer is made advertisers must make clear at the outset all the terms and conditions of the offer.
When using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website. Advertisers should disclose any material limitations on a "satisfaction guarantee" or "money-back guarantee" and define, for consumers, the meaning of claims such as "lifetime guarantee."
Despite written requests, as of January 6, 2022, The Dent Company has not responded to BBB’s request for revisions and clarification in its advertising.
For additional information on the Code of Advertising, please visithttps://www.bbb.org/code-of-advertising.
At-a-glance
Business Details
This is a multi-location business.
- Location of This Business
- 11450 Huron St Ste D Suite D., Northglenn, CO 80234-3000
- BBB File Opened:
- 2/14/2018
- Years in Business:
- 7
- Business Started:
- 4/9/2017
- Business Started Locally:
- 2/28/2018
- Business Incorporated:
- 4/9/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- The Dent Company Auto Hail Repair & Paintless Dent Repair
- The Dent Company, Inc.
- Business Management
- Mr. Jordan E Young, Owner
- Contact Information
Principal
- Mr. Jordan E Young, Owner
Customer Contact
- Mr. Jordan E Young, Owner
- Additional Contact Information
Phone Numbers
- (417) 379-4245Other Phone
- (417) 379-4245
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/09/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Robert H
08/06/2021
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