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Business Profile

Landscape Maintenance

Andy's Landscape

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Maintenance.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/02/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid Andys Landscaping $300, they scraped some weeds and said they needed money to pay for the ground cover material and the pea gravel. They havent been back since then, and keep making up excuses. Every day they said they were going to return. Now they wont answer my calls. They have a marquee in ****** on ************, a busy street across from the library. I am afraid ********************* is targeting senior citizens and they need to be held accountable. I want $250 back. AND their advertisement billboard needs to be taken down. They are scammers.

  • Initial Complaint

    Date:10/05/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1. Date: Wednesday, September 21, ******. Amount: $225.00.3. Business Committed to Provide: Trim six Leyland Cypress trees.4. Nature of Dispute: Andy's Landscape agreed to "trim only" six Leyland Cypress trees instead he "cut" not trimmed four trees killing two. He neglected to trim the remaining two trees. When I asked, him to come back and finish the job he initially agreed, but never showed. Numerous times I phoned him asking for a refund for the two trees he did not cut and notified him he had killed two of trees he did "cut" and asked he refund for those too. Of course, he denied both telling me to never call him again. Additionally, he did not trim one set of the trees as agree (see attachment Tree 5) there are two different shapes.5. Business tried to resolve: Andy's Landscape refused to resolve the issue.6. I have no account/tracking number. However, I have an entity #***********) which list the corporation as being registered with ******** ********** of ***** (CDOS).

Andy's Landscape is NOT a BBB Accredited Business.

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