Business ProfileforPueblo Toyota

I purchased a car from Pueblo Toyota on 12/29/23. I purchased gap insurance and theft protection insurance. I purchased all warranties and service products they had to offer at the time of purchasing my vehicle. This included tire protection and when my tires needed replacement I was told they didn't cover that and I had to go and spend $900 out of my own pocket to cover tires on my car. On January 17th 2024 my car was stolen it was recovered by the Pueblo police department on 2/5/24 and deemed a total loss by my insurance company they paid their part of the claim in March of 2024. March 27th 2024 I went to Toyota to cancel all the warranty products and requested gap and theft protection insurance claims be started. I was told it could take up to 8 weeks to be cancelled and processed. After 8 weeks of contacting Toyota and being ignored I was finally told whoops we forgot to cancel something it's going to be another 8 weeks before we process anything. I have contacted the sales manager as well as the finance manager and the general manager and no one will return an email or phone call. I have paperwork with employees signatures showing I requested product cancellation. My car payment is now delinquent and affecting my credit. I have no car. I have not been paid out for any product I purchased and I need a immediate resolution as I was promised at the time of purchase if anything happened I would be completely covered. Pueblo Toyota received a $46000 payment from my credit union for the car in Dec 2023 and now I sit here suffering because they are not doing everything that was promised at the time I purchased this vehicle.