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Business Profile

Hotels

Quality Inn & Suites Westminster - Broomfield

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am following regarding my stay at Quality Inn @ ******************************************************************************. Law enforcement was called to the hotel regarding a chemical housed in a resivour and was being spritzed in the room. It was so nauseating I ended up sleeping in my Tesla. **************** refused to transfer me to another room. I was never reimbursed for the entire stay as was promised. This happened every night during my stay. I was reimbursed for unused nights paid for. I was contacted by a detective this past week seeking more information about this experience. It appears that I am being targeted with the intent to cause harm; not only physically, but financially. I am following up with ************* because I was not properly reimbursed and the issues apparently was not properly escalated. Instead it stayed in house and all employees were dismissive.

Quality Inn & Suites Westminster - Broomfield is NOT a BBB Accredited Business.

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