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Find a Location

Standard Security Systems has 1 locations, listed below.

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    Business ProfileforStandard Security Systems

    Security Systems

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Standard Security Systems provides electronic security systems and alarm monitoring services for over 10,000 Connecticut homes and businesses.  We are family-owned and operated Connecticut company that is large enough to provide the latest in home security technology, but small enough to really care about our customers.

    Business Details

    Location of This Business
    20 East Ave, Bridgeport, CT 06610-3200
    BBB File Opened:
    5/7/2018
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Incorporated:
    6/1/1951
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Roy Friedman, President/CEO
    • Mr. David Cohen, Executive Vice President
    • Mr. John Mahony, Vice President
    • Mr. Bishad Ghimire, Chief Information Officer
    Contact Information

    Principal

    • Mr. Roy Friedman, President/CEO

    Customer Contact

    • Mr. Roy Friedman, President/CEO
    Additional Contact Information

    Fax Numbers

    • (203) 337-3535
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: 4 tips on buying a home security system - and 4 red flags to avoid

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2022

    Complaint Type:
    Order Issues
    Status:
    Resolved
    Regarding an upgrade to my system, parts of the contract were not applicable to my package on the contract. I also didn’t want my info sold to a third party and I wanted a copy of the fully executed contract. I was told to right notes in the “notes” section because my edits in the document were not acceptable. I did. I received a signed copy of the contract and now I’m being told their legal dept says it’s not approved. I shouldn’t be forced to sign a contract that I don’t agree with. That’s not an acceptable nor legal business practice. I was asking for standard business practice language. They will not provide nor amend a new agreement.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adam P

    1 star

    09/13/2023

    This is a very unprofessional company that attempts to up sell you services that you do not want or ask for. Then when they realize there is no good commission in it for them the salesman sells you garbage equipment at a crazy mark up. Also the contract has a lot of clauses that make your responsible for crazy exorbitant fees if and when you do try to cancel. This company and all subsidiaries are not to be trusted! Very unprofessional and shysty!

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

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