See Hours
| Monday | Open 24 Hours |
|---|---|
| Tuesday | Open 24 Hours |
| Wednesday | Open 24 Hours |
| Thursday | Open 24 Hours |
| Friday | Open 24 Hours |
| Saturday | Open 24 Hours |
| Sunday | Open 24 Hours |
About
Overview
BBB Accredited Since: 11/14/2022
Payment methods:
MakeSafe CT TSRA LLC accepts Credit, debit, check, EFT, CashApp, Venmo.
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 11/4/2022
- Business Incorporated:
- 1/25/2022
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- MakeSafe
- Business Management:
- Mr. Michael Caruso, Owner
Additional Contact Information
- Principal Contacts
- Mr. Michael Caruso, Owner
- Customer Contacts
- Mr. Michael Caruso, Owner
- Additional Email Addresses
- Primary: Email this Business
- Social Media
Additional Information
- Refund and Exchange Policy
- MakeSafe TRSA LLC is 24/7 on call. Additional fees may be included at the time of a quote as well as additional fees may be required at the time of service.
- These fees may be, but are not limited to: additional labor fees for extended maintenance issues; damaged lug nut or missing tire key / tire lock extraction fee; wait time fee after the first 10 minutes on scene; overnight fees for the hours between 6pm and 6am; inclement weather fee; highway service fee; toll fees; credit/debit card processing fees.
A customer calling and requesting service automatically agrees to the following terms of service by MakeSafe TRSA.- If a customer wants to cancel an on demand service for any reason without occurring the service charge, a cancellation request must be made within the first 10 minutes after service was set up.
- Any canceled service request with the service technician still not having arrived and after the first 10 minutes and is within the estimated time of arrival plus 15 minutes, it is subject to a 50% charge of the quoted service.
- If a customer wants to cancel after the estimated time of arrival plus 15 minutes has expired no charges or fees will be applied.
- If a service provider has arrived and attempted service but can not complete due to additional circumstances, the full service charge will be applied.
- MakeSafe TRSA does not provide refunds of any completed service. Any parts or equipment sold by MakeSafe TRSA is subject to manufacturer warranties only and are not returnable after the time of sale.
- If any damage or issues occurs from a jump start, battery install, or lockout service, a claim must be submitted within 250 miles of the odometer reading at the time of service or 60 days (which ever occurs first). If any damage or issues occurs from a tire change, fuel delivery, or winch out, a claim must be submitted within 100 miles of the odometer reading at the time of service or 60 days (which ever occurs first).
- These fees may be, but are not limited to: additional labor fees for extended maintenance issues; damaged lug nut or missing tire key / tire lock extraction fee; wait time fee after the first 10 minutes on scene; overnight fees for the hours between 6pm and 6am; inclement weather fee; highway service fee; toll fees; credit/debit card processing fees.
- Business Categories
- Roadside Assistance, Traffic Control Service, Safety
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.