We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

Toro Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Stephanie W

    Date: 02/16/2024

    I got a 2013 vehicle, the guy signed a document stating that it had been inspected by a mechanic, passed emissions and was road ready. An hour after getting it off the lot, the power steering gave out. I had all 5 of my kids with me. We got back to the house I checked the power steering fluid. Bone dry. Filled it up. Next day it was all leaked under the car, brought it to o”Reilly for a computer diagnosis check… lo and behold BOTH catalytic converters are no good. Meanwhile I brought it back to toro, the guy said they would make the repair to the power steering. And that it wouldn’t have passed emissions without the catalytic converter issues… EXACTLY! So you got caught in a lie, signed documents stating it had already passed emissions. How when BOTH catalytic converters are shot!?This vehicle is costing me $10k in financing. And who knows how much in repairs because I cannot for the life of me get a solid answer about my vehicle from toro. Had to miss my oncologist (cancer) appointment today because I have no way of getting there. Thanks toro! Sincerely, cancer ridden mom of 6 who you screwed over with no lube!

  • Pearl M

    Date: 10/16/2023

    Do absolutely not buy anything at all from this place. They are horrible rude people and I had to replace a MOTOR 2 days after driving off lot. They gave no assistance or advice the warranty I purchased through them was voided due to tampered bolts. Absolute horrible experience would never ever go there again.

  • Charlie H.

    Date: 12/15/2022

    Warning!!!!! Do not I repeat Do not buy any vehicles from this place , I put a 4,000 dollar down payment on a **** ***** *** November 09th , I was told too give them a few days to take it to their mechanic , About a week and a half later after calling every other day they finally let me come pick the vehicle up November 22nd , I drove off the lot that night got home and parked the truck , The next day I jumped in the truck drove home about 400 miles, while running some small errands at home during a 30 min drive. Bam-boom car stops on the thruway left lane, I ended up having to pay an extremely high tow bill $357, Then when I get it to a shop , my mechanic says the oil pump burst and it caused the engine to siege. I’ve called the warranty office and dealership for the last few weeks trying to make a claim but I guess the warranty office doesn’t want to honor the warranty because I haven’t driven the vehicle 1000 miles. So I paid $4000 and now am expected to pay $6000 for an engine and labor plus my monthly payment. Now I have to take a hit to my credit score because I’m not paying for a vehicle I can’t even drive to and from work . At this point take your vehicle back and give me my money!!!!!

Toro Auto is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.