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            Business ProfileTouch 'n Hold

            Door Closers

            Contact Information

            1157 Melville Ave

            Fairfield, CT 06825-2057

            Visit Website
            (866) 842-5673

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Touch 'n Hold offers storm, screen & security door closers.

            Business Details

            Location of This Business
            1157 Melville Ave, Fairfield, CT 06825-2057
            BBB File Opened:
            5/4/2007
            Years in Business:
            27
            Business Started:
            9/27/1996
            Business Incorporated:
            9/27/1996
            Type of Entity:
            Corporation
            Alternate Business Name
            • Connecticut Greenstar
            • Connecticut Trade Company, Inc.
            Business Management
            • Mr. Valentin Luca, President
            Contact Information

            Principal

            • Mr. Valentin Luca, President

            Customer Contact

            • Mr. Valentin Luca, President
            Additional Contact Information

            Fax Numbers

            • (203) 368-9227
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            08/24/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought a "Touch 'n Hold Smooth Door Closer - Single Kit (Black) - Standard-Duty Door Closer with Touch-Button Hold Open Feature & Smooth Closing Motion – for (Medium & Lightweight) Storm, Screen Doors. " on April 6 and after, literally, a couple of months, it wouldn't work any longer. I reached out to the seller through ******on July 22 with the problem and requesting a replacement since it comes with a 2-year warranty. They didn't reply until July 27th. I replied with the video requested as proof within 3 days and they replied with the first suggestion being that I should buy another one. I, immediately, replied to the email and after follow ups, they didn't get back to me until August 8th with the same email! Do they even read the emails we send as customers? Then I have not gotten any response to my follow ups! The product is under warranty and they were supposed to replace the device. It's been a month and there is still no resolution to it.
            Read More

            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB Serving Connecticut

            More Info on Local BBB

            BBB Reports On

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