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Find a Location

Marc Fisher Footwear has 1 locations, listed below.

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    Business ProfileforMarc Fisher Footwear

    Online Retailer

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    777 W Putnam Ave #2, Greenwich, CT 06830-5091
    BBB File Opened:
    6/23/2017
    Business Incorporated:
    8/16/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Marc Fisher, Owner
    Contact Information

    Principal

    • Mr. Marc Fisher, Owner

    Customer Contact

    • Mr. Marc Fisher, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased the ****** Pointy Toe Over-the-Knee Boot on 10/3/23. The 2nd time I wore them, the heel completely broke off the boot. I emailed the company at the email address posted on their contact us page on 11/28/23 and attached pictures to confirm purchase date and what happened. I emailed them 5 times within a span of 3 months and never received a response.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    gail s.

    1 star

    04/29/2024

    I ordered a small boot they came in a size 5 I returned them at my own expense left the invoice in the box and explained I need a size 7; Please send me the same boot in a 7. I never got them. I email several times. I might have been a little naive that I thought this was a legitimate store and when they opened the box they would see my message and just send back a pair of boots my size. I have contacted them several times and got no response. I realize I should have wrote down all the invoice information but thought I sent everything they needed. They could have contacted me via email or regular mail but nothing not even a note saying I returned the shoes that didn't fit me and what do I want in return. I didn't get a credit on my bank statement which I sent to them with proof I paid for shoes. I really like Earth shoes and bought from them before BUT NEVER AGAIN as no correspondence since January-April. It's not a good business. I would not recommend this store.

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