Business ProfileforEversource Energy

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On 10/27/2021, the Public Utilities Regulatory Authority (PURA) approved an agreement between The State of Connecticut and Eversource. This accountability plan seeks to address State identified deficiencies in Eversource’s handling of their response to Tropical Storm Isaias, improve Connecticut governances within Eversource, and to stabilize electric distribution rates until at least January 2024 for Connecticut consumers.

Under the agreement, Eversource will return $65 million dollars back to the customers in the form of credits on the December 2021 and January 2022 bills. An additional $10 million dollars from Eversource will be directed to assist customers having difficulty paying their bills, while an already established $28.4 million will continue to appear as a credits on all customer bills. This existing credit showing on bills as “TS Isaias Performance Penalty” is the result of a prior PURA penalty that Eversource, under this new agreement, has promised not to appeal.

This above outlined agreement was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details, please click here.