Business ProfileforAutographCOA, LLC

A complaint is being filed with the *********** ******** ******** ******. This Autograph Authentication Sevice fraudulently takes your money and then cancels the service request without notifying you. A request was made by email to authenticate a signature. A $20 invoice for a fee was issued by them to me that had to be paid before the process started. The process was to start with a picture of the signature and circumstances sent online to their email address for pre-verification and was supposed to take up to 7 days . After 9 days an inquiry was made as to what the initial results were. The "Lead Authenticator", Justin S******* responded with an email back telling me the results were emailed to me a "few days ago". In a response back I stated that I had NOT received anything and a check of my spam folders resulted in nothing. They were asked to resend it. There was no response after 3 days. I checked my bank account for the withdrawal, which was there. So I directed my attention to ******, which I had used to pay for the invoice. I initiated a dispute only to find that "Justin S*******" had cancelled the service without notifying me. This is a type of Financial Cyber Fraud as ****** does not notify you when a vendor cancels a purchase or service. They just assume your money has been refunded. I was smart enough to use ****** and smart enough to immediately dispute the transaction. ****** immediately refunded my money. Knowing the service had been cancelled by the business owner on their end. If I had not been paying attention I would be out the $20 after the ****** dispute window expired. There's your fraud.