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Business ProfileforSafe Home Security, Inc.
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On 2/6/2023 Safe Home Security, Inc., Security Systems, Inc., Safe Home Monitoring, Inc., National Protective Services, Inc. and David G. Roman entered into a consent judgement with the Commonwealth of Massachusetts Office of the Attorney General (AG). The consent judgement settles allegations that the defendants violated state consumer protection laws by using deceptive long term auto renew contracts and engaged in illegal debt collection practices. Under terms of the consent judgement, the defendants agreed to pay $1.8 million and to forgive $4.7 million of existing consumer debt. The defendants have further agreed to update their business practices to become compliant with the AG’s Debt Collecting Regulations. The consent judgement was for settlement purposes only and should not be considered an admission of guilt or finding of violation of the law. For more details please refer to the MA press release that can be found here.
Additional business information
BBB has a separate BBB Business Review on SafeGuard America. BBB's Review may be accessed online at www.bbb.org
At-a-glance
Overview
Business Details
This is a multi-location business.
- Headquarters
- 1125 Middle St Ste 101, Middletown, CT 06457-1526
- BBB File Opened:
- 3/24/1992
- Years in Business:
- 35
- Business Started:
- 11/15/1988
- Business Incorporated:
- 11/15/1988
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. David G. Roman, President
- Contact Information
Principal
- Mr. David G. Roman, President
Customer Contact
- Mr. David G. Roman, President
- Additional Contact Information
Fax Numbers
- (860) 262-4013Primary Fax
- (860) 563-5998Other Fax
Phone Numbers
- (860) 563-5686Other Phone
- (888) 352-7233Other Phone
- (860) 262-4013
Customer Complaints
450 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
243 Customer Reviews
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Most Recent Customer Review
Michael S
07/10/2024
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