Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Wren Connecticut Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wren Connecticut Inc

      1522 Boston Post Rd # 24 Milford, CT 06460

    • Wren Connecticut Inc

      1122 Hanover St. Sugar Notch, PA 18706

    Business ProfileforWren Connecticut Inc

    Kitchen Cabinets and Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Wren Kitchens is a showroom featuring kitchens, kitchen cabinets, appliances and countertops

    Business Details

    This is a multi-location business.

    Find a Location

    Wren Connecticut Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wren Connecticut Inc

        1522 Boston Post Rd # 24 Milford, CT 06460

      • Wren Connecticut Inc

        1122 Hanover St. Sugar Notch, PA 18706

      Location of This Business
      1522 Boston Post Rd # 24, Milford, CT 06460
      BBB File Opened:
      7/7/2021
      Years in Business:
      4
      Business Started:
      11/29/2019
      Business Incorporated:
      1/21/2020
      Type of Entity:
      Corporation
      Alternate Business Name
      • Wren Kitchens
      Business Management
      • Ms. Stephanie Steels, Manager of Customer Care
      Contact Information

      Customer Contact

      • Ms. Stephanie Steels, Manager of Customer Care
      Additional Contact Information

      Email Addresses

      Customer Complaints

      35 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kimberly S

      1 star

      05/13/2024

      I wish I can give wren kitchens less then a 1 star review I have never been so frustrated with a business before usually I am very leiniant about things but not what these people have put me through we got our cabinets delivered March 25th it is now May 13th and we are still dealing with issues we are spending over 40,000 for kitchen cabinets, appliances and counter tops and I will never recommend them to anyone we have had damaged cabinets come to our house then they tell us they don’t “install appliances” so we call our electrician to come in to install then we are told that the wall oven doesn’t fit because the cabinet is too small and I text our installer and they tell MY husband to unscrew the cabinet get out his saw and start fixing it when we are paying them the money so I told them no you guys can come fix it so they told me Tuesday may 7th they will come and fix the cabinets, Tuesday came and they never showed up I TEXTED them and CALLED them since then I have not heard from anyone to come fix what needs to be done this was now may 7th and now it is may 13th and we still have no resolution our cabinets are all uneven they seem annoyed every time I bring something new up our cabinets are wobbly nothing about this company is professional then I get home from work on Wednesday may 8th and they dropped off cabinets in front of my house without any notice without telling me I am VERY upset how we are being treated and feel like we are getting no where with this company and I always thought the customer was right but not with Wren!!!! We had our cabinets measured our counter tops measured before anything was delivered and nothing was correct EVEN AFTER MEASURING!!!!

      Local BBB

      BBB Serving Connecticut

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.