29 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from LD C
1 star07/11/2024
They came out to Pick my front door lock and instead Drilled it and broke my lock completely.I have called 4 times with no help. customer service is Horrible.I supposedly spoke to a manager today.And she said there was nothing that they could do even though they completely broke my lock after only being here around five minutes! I was told by another locksmith that the lock should have easily been picked without breaking anything. The technician would not take a debit card...so we had to pay cash with is very suspicious!! And there was NO receipt provided. So $150 later, I have a broken lock and broken handles...and the company won't do a thing to help me!! I also talked to someone at the company last week and he assured me that someone would repair it and if they couldn't, then they would refund me. NOPE!!! They lied about that too...very disappointing "service"Review from Jed L
5 stars07/09/2024
I was locked out of my garage and they agreed to come and assist same moment I called. The tech was very quick and helpful. He checked two times everything was in order before leaving.Review from Howard M
5 stars07/09/2024
They handled my mailbox lock change perfectly. They sent the tech the same day I called and he was prompt and very professional. Did an outstanding job.Review from John R
5 stars07/08/2024
Locked out of my car, and Sure Lock arrived fast to help. The technician got me back in without any trouble. I expected such a rapid and professional service would cost more, but no, they do it at an affordable price. Much appreciated.Review from Howard M
5 stars07/06/2024
Sure Lock helped with a safe lockout. The technician was very knowledgeable and resolved the issue quickly. The price was excellent, too. Great service.Review from Jodie J
5 stars05/31/2024
They were fantastic, they wrapped and packaged all of my very exclusive art work and it was amazing. The previous moving companies I've had were all talk an no show, didn't care about my stuff and were too expensive. they are professional, affordable, and reliable. They were just incredibly strong and polite, they made the move go extremely easy. I was very worried about getting stuff damaged but the move was executed flawlessly and it didn't hurt my budget as much as I thought it would. These guys really know what they are doing! Don't forget to tip well because they rock!Review from Eloise M
5 stars05/31/2024
Needed a new car key made after losing mine, and Sure Lock & Key couldn't have made it any easier. They were fast and didn’t overcharge.Review from Kai R
5 stars05/29/2024
A big thank you to Sure Lock for the car key copy. Quick and easy, just how I like it!Review from Harry K
5 stars05/29/2024
The mailbox lock change was smooth and hassle-free, thanks to Sure Lock & Key's expert touch.Review from Evie S
5 stars05/29/2024
Tyler at Sure Lock changed our old locks with skill and professionalism. The security feels upgraded and solid now.
Customer Review Rating
Average of 29 Customer Reviews
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