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          Find a Location

          Petro, Inc. has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Petro, Inc.

              55 Day St Norwalk, CT 06854-3733

              BBB Accredited Business

            • Petro, Inc.

              212 Elm St North Haven, CT 06473-3250

              BBB Accredited Business

            • Petro, Inc.

              125 Commerce Dr Brookfield, CT 06804-3400

              BBB Accredited Business

            • Petro, Inc.

              12 Colonial Rd Canton, CT 06019-2234

              BBB Accredited Business

            • Petro, Inc.

              84 Newbury St Fl 3 Peabody, MA 01960-3864

            Business ProfilePetro, Inc.

            Fuel Oil
            Multi Location Business
            BBB accredited business

            Contact Information

            55 Day St

            Norwalk, CT 06854-3733

            Visit Website
            (800) 645-4328

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/2/1992

            Years in Business: 121

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Petro, Inc. offers heating oil, propane, gas & propane burner service, installations, air conditioning sales and service and plumbing.

            Business Details

            This is a multi-location business.

            Find a Location

            Petro, Inc. has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Petro, Inc.

                55 Day St Norwalk, CT 06854-3733

                BBB Accredited Business

              • Petro, Inc.

                212 Elm St North Haven, CT 06473-3250

                BBB Accredited Business

              • Petro, Inc.

                125 Commerce Dr Brookfield, CT 06804-3400

                BBB Accredited Business

              • Petro, Inc.

                12 Colonial Rd Canton, CT 06019-2234

                BBB Accredited Business

              • Petro, Inc.

                84 Newbury St Fl 3 Peabody, MA 01960-3864

              Location of This Business
              55 Day St, Norwalk, CT 06854-3733
              BBB File Opened:
              11/18/1992
              Years in Business:
              121
              Business Started:
              1/1/1903
              Business Incorporated:
              10/22/1969
              Accredited Since:
              11/2/1992
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Petro Home Services
              • Petro-Norwalk
              • Home Oil Norwalk
              • Petro-North Haven
              • Kasden Derby Energy
              • Kasden Elm City Fuel
              • Petro/Kasden oil
              • Petro-Brookfield
              • Home Oil Company
              • Petro-Canton
              • Colonial Fuel
              • Petro Oil
              • Petro-Norwalk
              Business Management
              • Mr. Michael Matarese, General Manager
              • Mr. Richard Houston, Customer Service Manager
              • Ms. Debra Daniels, Customer Service Representative
              • Mrs. Lynn Felici, Operations Supervisor
              • Mr. Richard Ambury, Director
              Contact Information

              Principal

              • Mrs. Lynn Felici, Operations Supervisor
              • Mr. Richard Ambury, Director
              Additional Contact Information

              Fax Numbers

              • (203) 838-1980
                Primary Fax
              • (203) 239-9233
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/03/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              I entered into a fuel delivery contract with Petro in Oct 2023. I ordered a service cleaning on my furnace in April - they told me my tank was leaking and I have been shut off of any further old delivery - that is a lie ! - it does NOT leak - They tried to PUSH me into a tank sale with them for $6300 - I refused - I am ordering a new tank from another company - I am being forced to pay $5000 I don't have rtight now in the middle of my contract - They should have checked the condition of my tank BEFORE I signed the contract - Now they told me it would be a $575 to cancel my contract with them - I want OUT with no penalty !!! - I am a retired real estate agent with a lot of contacts still in the business - I will scream it from the mountain tops - I am in touch with my attorney - this company is rip-off ! SQUIRRELING CUSTOMERS OIL TANKS !! - I had 3 people look at the tank - it does not leak !!! - I WANT OUT OF THIS CONTRACT WITH NO PENALTY !!
              Read More
              Read 14 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              DEETTA M

              07/01/2024

              I called PETRO looking into a new furnace. I have use Petro in the past and when i had a house in ****** for 23 or more years. so, I talk with someone. I move into my mother home she passed I took over the house. I told the salesperson I think my mother had got a furnace from them. but i said I had used their service in ****** also. they ask for the address. When I gave them the address. the salesperson told me I couldn't use them, because my mother account went to collection. I ask why, his answer was because my mother. My mother is deceased. (i have death certificate) I don't understand why I'm getting punish for my mother, technically the company would be looking up my name and ss#. I feel that's discrimination, why am I getting punish for my mother affairs, because I have the same blood. and just because we were related that shouldn't be. I should be treated like for my mother's stuff, so, if it was someone else if they use that address would they told no.
              Read 4 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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