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Business Profile

Mason Contractors

Masonry Enforcement

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Masonry Enforcement's headquarters and its corporate-owned locations. To view all corporate locations, see

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Masonry Enforcement has 2 locations, listed below.

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    • Masonry Enforcement

      null Norwalk, CT 06851-5320

    • Masonry Enforcement

      26 Plymouth Ave Norwalk, CT 06851-3623

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/07/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Michele N******** was overpaid for the job as a result of charging my credit card for materials and also billing me for materials for which i paid in cash (I have receipts). We alerted him to the overcharge/overpayment immediately and have been chasing him for almost a year. He has broken numerous appointments, refused to return calls, has had us agree to meet him places only for him to not show up, and has behaved in a dishonest and deceitful manner all this time. The work he had his subcontractor do was also not great. He seems to have now gone into hiding.

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