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Business Profile

Talent Listing

InterFACE SoNo LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for InterFACE SoNo LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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InterFACE SoNo LLC has 4 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/29/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made a second 2024 I took my car to ******** dealership to check on the radiator while we're running hot and alternator it replaced the alternator and the radiator but it's still running hot you know I got to park I ain't tried to call almost 3 weeks almost a month really I didn't do the job correct we have Russell k is a service advisor he said his job going to be all right they ain't put the car on the monitor or nothing they didn't check nothing they just did what they thought and Let It Go it's still running hot and I need a little help thank you and this the second report I have fired have a nice day

      Customer Answer

      Date: 07/30/2024

      I appreciate it y'all trying to help me but on May 2nd 2024 Mr Russell guaranteed that he supposed to fix everything but look like my car still running hot the battery died on me twice I get to get somebody to boost me off I was going to the doctor but I had to come back around because the car running hot it seem like the mechanic did not do nothing right I think very much have a nice day

    • Initial Complaint

      Date:02/27/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased 3 pairs of leggings back in Dec of 2023 from ******* **** they took 21.99 out of my bank account on cyber monday when i recieved the package it had 3 pair in 1 package is how they sent them to me The leggings were not what they looked like online so I returned them immediately They made me pay for return shipping fee. They refuse to send me one gift card with full amount of 15.99 it s actually 21.99 Because the order was 21.99 BUT they claim there was a 6.99 shipping fee at time i ordered They keep trying to only send me two seperate 5 dollar gift cards which is not the full amount owed back to me i have a confirmation they recieved All 3 pair of leggings as they took off 6.99 from 21.99 I have gone back and forth for months i can t get my money back onto my debit card they only refund in gift cards. They won t send me the full amount of even 15.99 on one gift card they only want to send me two seperate 5 dollar gift cards for only 5 each I want my full refund back on one gift card and they refuse to do it . i told them i don t want my refund sent to me by email seperately 5 dollars each on seperate cards they told me i could use mutiple cards when checking out No I can t and i don t want to do that i want one card with the full amount back They won t send me one refund gift card to me on one card with full amount of 15.99 on it I want to be done with this company they got all their items back and comfirmed it They know they got the 3 pair pf leggings back I feel like they re trying to scam me saying i put 1 on return on it but i sent 3 back they know they got it all back they need to not be dishonest the post office weighed it and they confirmed they got all items back and they keep sending me only two cards only for total amount of 10.00 which is less than what they really owe me they took 21.99 out my bank account They have caused me nothing but stress over this. Please Help

    InterFACE SoNo LLC is NOT a BBB Accredited Business.

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