Business ProfileforNLC Insurance Companies

We Have Held A Contract With NLC Insurance Companies Homeowners For 33 Years On 3 Homes! In April Of 2024 Our Home Sustained Significant Wind Damage Causing Shingles To Be 100 Feet From The House On The Lawn. Not Entire Sections But 5x5, Inch Shingle Sections! I called 3 Roofing Companies For Estimates, And Upon Inspection They Said I Had Significant Wind Damage And Missing Shingle, Sideways Shingles Etc. And That Home Owners Would Replace The Roof! I Called NLC and An Agent Was Assigned That After A Few Weeks Came With A Drone Pilot To Do An Inspection Then Nothing! The Roofer Is Calling Me Asking What's Going On Because The Roof Is Going To Start Leaking And With This Concern, I Call NLC And Get That My Claim Is Processing. For Weeks! I Am Told By (Public Adjuster) - (Attorneys) Not To Go Ahead And Replace The Roof Myself Or That NLC Will Deny The Claim! Now, Yesterday 8/6/2024 I Get A Letter From ******* * ********** %NLC That Any Leak Damage Caused By My Negligence? Now A House 3/4 Of A Mile With A Different Insurance Company Also Sustained Wind Damage On The Same Date/Same Storm And The Home Owner Showed Me The Contract! The Roof Was 100% Replaced At A Cost Of 1,000 Deductible, No Drone Pilots, No Attorneys And Roof Was Replaced In Just A Few Weeks! Happens To Be My Mothers Neighbor. Now Yesterday I Spoke To My Public Adjuster That My Attorney Got For Me And When I Mentioned NLC He Knew Right Away That My NLC Agent (Dianne L****) Was Looking To Either Deny The Claim Or Try To Provide Band-Aids! We Are Not Paying Premium Payments For Premium Coverage For Band-Aids. The Roof Is Only 16-17 Years Old And A 40 Year Shingle With Ridge Vents Gable End Vents, Soffit Vents And The Most Expensive Product Available At The Time Of Professional Installation! I Am The Contract Holder But The Home Owner Is 86 Years Old Are We Responsible To Put Up Tarps To Prevent Water Damage While They Continue (The Processes) I Have Mental Illness