ComplaintsforM.J.V. Construction LLC
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Complaint Details
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Initial Complaint
08/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We bought our house brand new in 2019, and in April we started noticing water damage and Matt (the builder) came over and said he would fix the roof because it's covered. I have spent the last 4 months trying to get him to come by and maybe 4 times he said he would "come tomorrow" and never comes. He has ignored my last 13 texts and 5 voicemails over the last 3 weeks asking if he could come by. I tried to hire another company to fix it if he was too busy but he told the roofer that he would fix it and he wasn't going to pay for someone else to fix it, and then canceled the roofer. We now have a second spot of water damage and both are getting better. This needs to be fixed sooner than later and I understand he's busy but he's not too busy to respond to a text or voicemail.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.