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Business Profile

Fishing Gear

Harbour Flies LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fishing Gear.

Complaints

This profile includes complaints for Harbour Flies LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Harbour Flies LLC has 2 locations, listed below.

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    • Harbour Flies LLC

      55 Cedar Cliff Rd Riverside, CT 06878-2603

    • Harbour Flies LLC

      27 Marshall Street Old Greenwich, CT 06870-1218

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/17/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 19th 2024 I placed an order via www.Harbourflies**** for 2 “flies” which are fishing lures that this “company” claims to sell. I payed $5.99 each for these items, my CC was processed and the money was taken. I never heard from the company again. After weeks and multiple phone calls to the phone number listed on the website some young kid finally answers and appears confused as to the fact that this number is being used for a business/order inquiry. He then says “ohhh thats right, the flies. Im sorry me and my friend who started the business are at college now”. Soo essentially this website directs you to a “business” that does not really exist. They have no problem processing credit cards and taking peoples money, but they can not provide any product or fulfill any orders. I have received no replies to my requests for refunds. This website should be shut down. It is a scam.

    Harbour Flies LLC is NOT a BBB Accredited Business.

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