Business ProfileforStarling Physicians MSO, LLC

To whom it may concern: October 6 of 2022 I had my annual physical and blood work for Vitamin D and B12 taken. I was informed in January 2023 I had a “bill” for the blood work due to the provider not billing correctly as she did not bill it as part of the annual physical as she does every year. I spoke to Terry at the office at the time who informed me that it was rebilled and “all set.” Now end of May of this year 2023 I received a “final bill” for this blood work. I’ve tried reaching out to Terry in the office MULTIPLE times with no response for the first two weeks, followed by the third week of a one missed call that I returned with no response. I then received a message on the portal with no information about this situation where I responded and again no response. I’ve tried calling again with no answers. I finally get in touch with Kamisha from the billing department on June 12th who stated it looks like the blood work was rebilled and they can see it, but it was not acknowledged from the billing department for some reason unknown. She then told me she would speak to her supervisor Val and reach out to my by Friday June 16th and never did. I called June 20th and spoke to Kamisha, she said she’d “walk over to the next department and call you by the end of the day.” And never did. I try to get onto the portal to reach Terry again and I cannot send messages on the portal now. I’ve also called Terry this am and still this evening no response. This is unacceptable and I want this bill resolved as I have tried since January 2023 to resolve this with them acknowledging it was billed in or and telling me it was rebilled yet I’m getting notices! I need blood work currently that was ordered 3 weeks ago, but have not done because they can’t even rectify and issue from OCTOBER 6th 2022! I’ve done everything to avoid this bill from going to collections with no help.