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Business Profile

Title Agent

CATIC Financial, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Title Agent.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/05/2024

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought my house in 2018 and I had to purchase a title insurance policy. My neighbor cleared a bunch of my land and I had the property surveyed. After the line was surveyed the neighbor took me to court for adverse possession and he began making threats against me and my family. He destroyed my property and continued to destroy my land. He ruined my reputation in town and he continuously made vulgar gestures at me and my wife. Catic was responsible for hiring a lawyer and the lawyer they hired were absolutely terrible. I was basically extorted for 3 years and I was being harassed by this guys friends. At one point I was threatened that it would continue unless I dropped my defense of the adverse possession case. Now Catic has canceled the policy and I don't have a lawyer. They have an obligation and the lawyer had an obligation for my families well being. They were negligent.

    Customer Answer

    Date: 04/05/2024

    This is not in Litigation. This is a complaint against an insurance company for failure to honor their contract.  This was an insurance policy that was cancelled as the result of filing a claim. 

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