Customer ReviewsforDiscount Power, Inc.

trolls by cold call phone calls to unsuspecting senior citizens

Discount Power charges more than double the other electricity suppliers.

They lie and represent themselves as being a company that they're not like **** **** or other companies

I had a one year contract with them that expired. I decided to roll it over for another year another year and they automatically signed me up for 3 years at a huge rate.

This company is awful. Cold calls without documentation = contract. Oh, they claim they give you three days to cancel. That’s three days after the cold call. Assumes you understood everything. What can you do to protect yourself?Put blocks on your electricity or gas accounts so this cannot happen unless YOU decide you want a third party alternative energy. FYI. Look up Discount Power news in Connecticut. As part of a class action settlement, they agreed to no longer do business in Connecticut. . PS. Their rate was substantially higher than the current ***** ****** rate. This is as of January 2023.

Discount Power Inc cold-called me today from a number in ********** *** I usually don't answer unknown numbers, but I answered thinking it was a local business I was dealing with. The first rep said they were calling from West Penn Power to help me save money on my electric bill, so I decided to hear them out. They transferred me to an "expert" who said she repped Discount Power Inc. and that they would save me money at 19.9 cents per KWh! (My current rate is way, way less.) The second rep broke out the calculator to pretend it would save me money. She then was trying to send me to a third rep to finalize some paperwork. At this point, I restated that I wasn't signing on to their company and that I was just gathering info and would contact them myself if I was interested. The rep said it'll just take a few minutes. At this point, I said, "Sorry, I'm not switching right now and I'm not talking to anyone else." I hung up. Fairly pleasant reps, but they stick to a pushy sales script. I could see why someone who's a new homeowner (or someone from the Silent Generation) could fall for this b/c it's confusing how they spout the details. They use sales techniques of talking continuously so you can barely get a chance to ask questions and breaking out a calculator to make it seem like they're saving you money. Be wary.

Be careful! I had issues with the company from the get go. They bought my contract, which stopped auto pay. I almost lost service before I even knew there was an issue. Then, when my contract was up, they put me on month-to-month at .20.5 k/hr!!!!! My bill was obscene and they refused to make renewal rate retroactive. Thank goodness, because I found multiple companies with better ratings for far less money and immediately switched from this price gouging terrible company.

Do NOT sign up with this company they are total scammers!! Charging more than double what my rate was with my existing electric supplier

i never signed up with this company yet receiving electric bills. this is scam. charges are outrageous and i need help how and why they are doing this. need to be prosecuted.

As all the other reviews state this is a scam and I don't understand why central ****** and power allows them to work with them by providing billing. What is the point of these reviews if they have no effect and customers continue to be scammed every day *** ******* Would bbb be able to contact me?