We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electric Companies

Discount Power, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 16 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • PHYLLIS C

    Date: 08/26/2024

    Their rep told me I was eligible for a senior discount and instead was charged over double the going rate in the ************ area. The actual company rep was very nice and felt bad about the sales company tatics but didn't offer any solution until I said I was reporting the lies to the PUC. I will have to wait to see if they do anything about the 395.00 electric bill I got for July. I would say stay clear of Discount Power and they should change their name to Noaccount Power.

  • Chris F

    Date: 01/19/2024

    trolls by cold call phone calls to unsuspecting senior citizens

  • FREDA S

    Date: 01/09/2024

    Discount Power charges more than double the other electricity suppliers.

  • Kenny A

    Date: 11/17/2023

    They lie and represent themselves as being a company that they're not like **** **** or other companies

  • Denis D

    Date: 09/06/2023

    I had a one year contract with them that expired. I decided to roll it over for another year another year and they automatically signed me up for 3 years at a huge rate.

  • N123

    Date: 01/21/2023

    This company is awful. Cold calls without documentation = contract. Oh, they claim they give you three days to cancel. That’s three days after the cold call. Assumes you understood everything. What can you do to protect yourself?Put blocks on your electricity or gas accounts so this cannot happen unless YOU decide you want a third party alternative energy. FYI. Look up Discount Power news in Connecticut. As part of a class action settlement, they agreed to no longer do business in Connecticut. . PS. Their rate was substantially higher than the current ***** ****** rate. This is as of January 2023.

  • Thomas M

    Date: 11/11/2022

    Discount Power Inc cold-called me today from a number in ********** *** I usually don't answer unknown numbers, but I answered thinking it was a local business I was dealing with. The first rep said they were calling from West Penn Power to help me save money on my electric bill, so I decided to hear them out. They transferred me to an "expert" who said she repped Discount Power Inc. and that they would save me money at 19.9 cents per KWh! (My current rate is way, way less.) The second rep broke out the calculator to pretend it would save me money. She then was trying to send me to a third rep to finalize some paperwork. At this point, I restated that I wasn't signing on to their company and that I was just gathering info and would contact them myself if I was interested. The rep said it'll just take a few minutes. At this point, I said, "Sorry, I'm not switching right now and I'm not talking to anyone else." I hung up. Fairly pleasant reps, but they stick to a pushy sales script. I could see why someone who's a new homeowner (or someone from the Silent Generation) could fall for this b/c it's confusing how they spout the details. They use sales techniques of talking continuously so you can barely get a chance to ask questions and breaking out a calculator to make it seem like they're saving you money. Be wary.

  • Stephanie G

    Date: 10/25/2022

    Be careful! I had issues with the company from the get go. They bought my contract, which stopped auto pay. I almost lost service before I even knew there was an issue. Then, when my contract was up, they put me on month-to-month at .20.5 k/hr!!!!! My bill was obscene and they refused to make renewal rate retroactive. Thank goodness, because I found multiple companies with better ratings for far less money and immediately switched from this price gouging terrible company.

  • Nancy P

    Date: 09/15/2022

    Do NOT sign up with this company they are total scammers!! Charging more than double what my rate was with my existing electric supplier

  • ayan m

    Date: 08/06/2022

    i never signed up with this company yet receiving electric bills. this is scam. charges are outrageous and i need help how and why they are doing this. need to be prosecuted.

Discount Power, Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.