Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

DRM Industries LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DRM Industries LLC

      null Southington, CT 06489-2928

      BBB Accredited Business
    • DRM Industries LLC

      52 Race St Ste 2 Bristol, CT 06010-4987

      BBB Accredited Business

    Business ProfileforDRM Industries LLC

    Home Improvement
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/7/2023

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    DRM Home Improvement offers bathroom remodeling, kitchen remodeling, fire pits, fireplaces, mantels, additions, windows, repairs and flooring for residential properties.  

    Business Details

    This is a multi-location business.

    Find a Location

    DRM Industries LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DRM Industries LLC

        null Southington, CT 06489-2928

        BBB Accredited Business
      • DRM Industries LLC

        52 Race St Ste 2 Bristol, CT 06010-4987

        BBB Accredited Business
      Location of This Business
      Southington, CT 06489-2928
      BBB File Opened:
      9/12/2013
      Business Started Locally:
      2/15/2011
      Business Incorporated:
      2/15/2011
      Accredited Since:
      8/7/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • DRM Home Improvement
      Business Management
      • Mr. Dean Robert Michanczyk, Owner
      Contact Information

      Principal

      • Mr. Dean Robert Michanczyk, Owner

      Customer Contact

      • Mr. Dean Robert Michanczyk, Owner

      Industry Tip

      BBB Tip: How to make your next home improvement project a success

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John F

      5 stars

      08/25/2023

      Rob and team have done several – diverse projects for us over the past 5 years. These include chimney repointing, a new roof, garage structural reengineering (eliminating a nuisance lally column) and a bathroom makeover. The work is always timely. Attention to detail and accountability are aspects of DRM that stand out to me. Staff always have thorough answers to any question. I never get the feeling a job is being rushed. We had an issue with a toilet that was obviously manufacturing. When bought to Rob’s attention – there was no question or hesitation. “We will fix it.” Pricing I find to be fair. I no longer look around for better because I know the quality I will get from DRM. I recommend DRM highly.

      DRM Industries LLC Response

      08/29/2023

      Thanks so much ***** The whole team loves working with you!

      Local BBB

      BBB Serving Connecticut

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.