Business ProfileforSofi Parc Grove

About a month ago, PG hired a company to work on the floors - cement, re-carpet, etc. Unfortunately, cement from the floor work dripped down into the parking garage all over my brand new car (pictures can be provided upon request). This occurred on 8/19. We were told to go get a quote for the car to be fixed and forward it over to the leasing office. Due to the fact that there is now HARDENED CEMENT all over my drivers side door, the repairs are costly (about $2,400). I sent over the quote to the PG Leasing Office on 8/22, expecting this to be resolved quickly and simply. With the lack of trust that already exists between PG Management and myself, I followed my instincts and have not gotten the car fixed. I expect to be compensated first before I go in debt to this poorly run company who has yet to give us any sort of resolution. We have been in contact with Vincenza who assured us that “ownership” is aware of this matter. Meanwhile, I was discreetly informed by two people who work at PG that the Leasing Office is actually waiting for the flooring company to get them a check to be passed off to us. This is absolutely unacceptable. Let this be an example of who you are choosing to work with if you sign a lease here. Over three weeks later and we have been given the run around. Truly, I am shocked at the carelessness and lack of urgency to resolve this matter. Damage to my vehicle occurred while sitting in the PG garage, in the parking spot THAT I PAY FOR, caused by people hired by PG.