Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tides of Mind Counseling has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tides of Mind Counseling

      230 Frost Rd Floor 1 Waterbury, CT 06705-2154

    • Tides of Mind Counseling

      990 Migeon Ave Torrington, CT 06790-4555

    • Tides of Mind Counseling

      191 Albany Tpke Ste 3 Canton, CT 06019-2554

    • Tides of Mind Counseling

      850 Straits Tpke Ste 201 Middlebury, CT 06762-2843

    • Tides of Mind Counseling

      344 Watertown Rd Thomaston, CT 06787-1921

    Business ProfileforTides of Mind Counseling

    Counseling
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Tides of Mind Counseling has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tides of Mind Counseling

        230 Frost Rd Floor 1 Waterbury, CT 06705-2154

      • Tides of Mind Counseling

        990 Migeon Ave Torrington, CT 06790-4555

      • Tides of Mind Counseling

        191 Albany Tpke Ste 3 Canton, CT 06019-2554

      • Tides of Mind Counseling

        850 Straits Tpke Ste 201 Middlebury, CT 06762-2843

      • Tides of Mind Counseling

        344 Watertown Rd Thomaston, CT 06787-1921

      Location of This Business
      230 Frost Rd Floor 1, Waterbury, CT 06705-2154
      BBB File Opened:
      7/24/2020
      Years in Business:
      10
      Business Started:
      1/1/2014
      Business Management
      • Ms. Ashley Holman, Office Manager
      Contact Information

      Principal

      • Ms. Ashley Holman, Office Manager

      Customer Contact

      • Ms. Ashley Holman, Office Manager

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/29/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I had an intake appointment scheduled 9/20 at 6pm in the ************ **  office with Christina C*****. At 3:38pm Christina canceled my appointment via email because my intake forms had not yet been submitted, although I planned on submitting them when I got home from work that day (before my scheduled appointment). She said when I get them filled out to let her know and we could reschedule. This left a bad taste in my mouth so I decided I no longer wanted to be a client at that clinic and moved on. However, I received a bill for $70 with the description “Client Missed Session.” No, I did not miss the session and I would have had my forms completed before my appointment time and attended the intake session had they not canceled on me. No where in the emails they sent me did it say they had to be completed by a certain time, just that they needed to be completed before my intake appointment. I am finding the whole ordeal a bit disheartening. I would like a bill adjustment and updated paperwork stating I have a zero balance. I have attached copies of the emails as well as the bill I received.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Connecticut

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.