We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Towing Company

Cote’s Towing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to file a formal complaint against Cote Towing regarding their abusive practices, particularly when it comes to low-income families. My concern is that Cote Towing has been exploiting vulnerable individuals and engaging in unethical behavior in our community. Here are the details of my complaint: 1. Targeting Low-Income Housing Projects: Cote Towing has been consistently patrolling low-income housing projects, seizing vehicles, and towing them away. While towing is a legitimate business, their actions have raised questions about their motives, especially since they frequently tow vehicles in low-income areas. 2. Exorbitant Charges: Numerous reports have surfaced of Cote Towing charging significantly more than the reasonable fees for towing and impound services. They appear to exploit the financial difficulties faced by low-income families, asking for more money than they are legally entitled to. 3. Intimidation and Harassment: Cote Towing has been accused of intimidating single mothers and other low-income individuals who are already struggling financially. This includes aggressive tactics, such as demanding immediate payments under duress and creating a hostile environment. 4. Lack of Transparency: There is a lack of transparency in Cote Towing’s pricing policies and practices. It is essential for businesses to provide clear and detailed breakdowns of fees, which does not seem to be the case with this company. I believe these actions by Cote Towing are not only unethical but also harmful to our community’s most vulnerable members. I kindly request that the Better Business Bureau investigates these allegations thoroughly and takes appropriate action to ensure that Cote Towing adheres to ethical and legal standards. Furthermore, I urge the BBB to consider raising awareness about the importance of fair and transparent towing practices, especially in areas with a high concentration of low-income families.

  • Initial Complaint

    Date:06/26/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    COTE’S TOWING HOOK CARS WITHOUT WARNING AND RING DOORBELLS AND ASKS RESIDENTS TO PAY A FEE OF $125 DOLLARS TO UNHOOK THE CARS OR THEY WILL BE TOWED AWAY. THEY’VE DONE IT JUST TO FORCE RESIDENTS TO PAY CASH. IF PARKING RULES WERE REALLY BEING BROKEN, THEY WOULD TOW RESIDENTS AND NOT HOOK CARS AND RING THEIR BELLS TO TELL THEM “FOR $125 THEY WILL UNHOOK THE CAR”. IT IS PREDATORY TOWING AND BLACK MAILING. THEY’VE DONE IT SO MUCH THEY EXPECT RESIDENTS TO HAVE $125 IN CASH LAYING AROUND FOR THEM TO COLLECT.

Cote’s Towing LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.