Business ProfileforRico’s Used Appliance and TV

TERRIBLE. The appliances seem to be in good shape but there’s always a problem. 1 year Warranty sounds good but it’s also terrible. Customer service is terrible. Communication is terrible. They take their sweet time to come and fix any issues that arise. Their priority goes to new customers and delivering appliances versus taking care of their existing customers and answering service calls. I’ve demonstrated patience and understanding with them for the past year and it’s gotten me nowhere. I’ve been Waiting on a filter for my refrigerator for almost 2 wks. Why? Gave them a week notice for an issue that they decided had to be the filter. I was unavailable for a few days so I scheduled For them to come a wk from the time of my call and they STILL didn’t show up. I had to call them because they don’t communicate. They just don’t keep their word. 1 year warranty means nothing when they never have resolved the issue. I ended up having to purchase a new refrigerator completely. It was never the filter that was the issue. It was a piece of junk they sold me that provided me with headache, waste of time and money as I had to throw away my groceries because they would not come address the issue in a timely manner.