Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Saatva, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Saatva, Inc.

              888 Post Rd E Westport, CT 06880-5223

              BBB Accredited Business

            • Saatva

              1534 N Halsted St Chicago, IL 60642

            Customer ReviewsSaatva, Inc.

            Mattresses
            HeadquartersMulti Location Business
            View Business profile
            View Business profileBBB accredited business

            10 word minimum.

            You can use up to 2000 characters

            Provide Your Information to Leave a Review

            Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

            All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

            This is automatically determined using your first name and first initial of your last name.
            How would you like to confirm your review?
            This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

            Verify your phone number

            Enter the 6 digit code sent to the phone number ending in undefined

            If you have not received a code within 2 minutes, you can re-send it.

            1,829 Customer Reviews

            Sort By
            • Date
            • Highest Rating
            • Lowest Rating

            • Ellona S

              07/18/2024

              Amazing company. Customer service way above 5 stars. They want to help you to enjoy your purchase. Any issues are resolved immediately.

            • Sandra E

              07/17/2024

              I have purchased 3 mattresses and 1 bed frame delivered to 3 places for our daughters and ourselves. I have never been disappointed. I'm a big supporter of Saatva.

            • Martin G

              07/16/2024

              I emailed them as to a request that I had on my upcoming delivery, and their response was extremely helpful. Prompt and caring.

            • Nancy S

              07/16/2024

              This company is amazing. You really don’t find many like this these days. Excellent communication and they seem to actually care about their customers. I have recommended Saatva to all of my friends and they have had the same experience. Their products are made well; the quality is superb. They stand behind their products and every representative I have encountered is professional, kind, enthusiastic, just top notch. Thank you Vicky! They are doing something right to employ this caliber of employees. I can’t say enough good things about this company. I will continue to buy every mattress, bedding, etc. from Saavta in the future.

            • Karen D

              07/16/2024

              Customer service is one of the best I've ever experienced. Added bonus is that I sleep so well now!

            • Bobby K

              07/16/2024

              I asked about my invoice and he answered to my wants, he is outstanding in my book.. I had my new copy of invoice with in a second and information placed in my e-mail.

            • Chelsea O

              07/16/2024

              Victoria's  customer service expertise really solidified my experience with Saatva

            • Liya S

              07/16/2024

              Excellent company and customer service! I would highly recommend Brendan He is very professional and kind . He helped me to chose the best mattress and he answered to my questions about wright frame by mail.

            • Joyce B

              07/14/2024

              They were very knowledgeable and professional Very satisfied with the company

            • Kara E

              07/11/2024

              Excellent company and customer service! They stand behind their products and do not make it hard for you to use the warranty they offer.

            Customer Review Rating

            4.86/5

            Average of 1,829 Customer Reviews

            Contact Information

            888 Post Rd E

            Westport, CT 06880-5223

            Visit Website
            (877) 672-2882

            Want a quote from this business?

            Get a Quote

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/12/2011

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.