Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Industrial Safety LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Industrial Safety LLC

      431 Post Rd E Ste 1 Suite #1 Westport, CT 06880-4403

    • Industrial Safety LLC

      176 Newington Rd West Hartford, CT 06110-2342

    Business ProfileforIndustrial Safety LLC

    Safety Clothing
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    IndustrialSafety.com is a leading distributor of safety supplies and a provider of integrated supply, procurement and logistics solutions to government, education and corporate customers.

    Products & Services

    Safety Supplies, Material Handling Equipment, Industrial Supplies, Facility Supplies, First Aid Kits, Fire Extinguishers

    Business Details

    This is a multi-location business.

    Find a Location

    Industrial Safety LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Industrial Safety LLC

        431 Post Rd E Ste 1 Suite #1 Westport, CT 06880-4403

      • Industrial Safety LLC

        176 Newington Rd West Hartford, CT 06110-2342

      Location of This Business
      431 Post Rd E Ste 1 Suite #1, Westport, CT 06880-4403
      BBB File Opened:
      7/23/2010
      Years in Business:
      14
      Business Started:
      6/30/2010
      Business Incorporated:
      6/30/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Christian Coughlin, Business Development Consultant
      Contact Information

      Principal

      • Mr. Christian Coughlin, Business Development Consultant

      Customer Contact

      • Mr. Christian Coughlin, Business Development Consultant
      Additional Contact Information

      Fax Numbers

      • (860) 371-2166
        Primary Fax

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2023

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      So I placed an order on the 7th of August and it was confirmed on the 8th of August on the 10th of August it was shipped I received a tracking number for the package and now it is the 16th of August and ups still hasn't received the package to get to me also on the 8th of August the money for the order was taken out of my account and posted on the 10th of August ... today is now the 16th of August and I have no package and I'm out the money for their product I have called into their customer support line ten times trying to figure out what is going on and I keep getting told that they will put in a request and that I'll hear back within 24 hrs well it's been 50hrs and not a peep from them ever time I call in they say sorry for the inconvenience but I just don't have that kind of info infro in front of me.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tony L

      5 stars

      07/21/2024

      I have had an excellent experience with this vendor. To ensure timely delivery, I placed my orders in advance and prioritizing my inventory management. I recently ordered 50 Built Industrial Heavy Duty C Clamps ahead of time for woodworking for my business, which allowed my business to maintain a sufficient inventory and avoid last-minute shortages. Our long-term relationship with Industrial Safety has been consistently positive. They always ship what I need as soon as it is available in their inventory. I have no problem with them. Thanks for a long term business with Industrial Safety.

      Local BBB

      BBB Serving Connecticut

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.