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Business Profile

Construction

Castelli Construction and Landscaping, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/26/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last Year ******* *********** ****** ***. hired Buck Castelli Construction to do install a driveway drain for the amount of $13,250.00 as part of a *** facility reimbursable grant. He verified he was licensed in *** and did a good job installing the drain.. We paid him in full for his work and requested his paperwork so we could file for reimbursement for the *** grant. He assured me he would send the information we requested. Now it is coming on a year with less and less contact from Buck and absolutely no correspondence in the last 3 months. We have attempted to contact him for the *** license to operate over 20 times via phone , email and even offered to go to his office or job site to pick it up. I am no very deeply concerned we will not get the 13,250 reimbursement as well as potentially ruin our chances to obtain other grants in the future. Please contact Buck Castelli and help us expedite this very simple request!

Castelli Construction and Landscaping, Inc. is NOT a BBB Accredited Business.

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