Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Medical Faculty Associates has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Medical Faculty Associates

      2150 Pennsylvania Ave NW Washington, DC 20037-3201

    • Medical Faculty Associates

      11161 New Hampshire Ave Ste 201 Silver Spring, MD 20904-2606

    • Medical Faculty Associates

      19735 Germantown Rd Ste 310 Germantown, MD 20874-1231

    • Medical Faculty Associates

      8807 Colesville Rd Fl 2 Silver Spring, MD 20910-4346

    • Medical Faculty Associates

      15001 Dufief Mill Rd North Potomac, MD 20878-2599

    Business ProfileforMedical Faculty Associates

    Medical Doctor
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Medical Faculty Associates has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Medical Faculty Associates

        2150 Pennsylvania Ave NW Washington, DC 20037-3201

      • Medical Faculty Associates

        11161 New Hampshire Ave Ste 201 Silver Spring, MD 20904-2606

      • Medical Faculty Associates

        19735 Germantown Rd Ste 310 Germantown, MD 20874-1231

      • Medical Faculty Associates

        8807 Colesville Rd Fl 2 Silver Spring, MD 20910-4346

      • Medical Faculty Associates

        15001 Dufief Mill Rd North Potomac, MD 20878-2599

      Location of This Business
      2150 Pennsylvania Ave NW, Washington, DC 20037-3201
      BBB File Opened:
      6/1/2001
      Years in Business:
      24
      Business Started:
      7/1/2000
      Business Started Locally:
      7/1/2000
      Business Incorporated:
      7/1/2000
      Type of Entity:
      Corporation
      Alternate Business Name
      • G.W.U. Medical Faculty Associates
      • George Washington University Medical Faculty Associates
      • Adventist Medical Group
      • GW MFA
      Business Management
      • Mr. Jack B Saraza, Customer Service Supervisor
      • Mr. Christopher L. Ford, Manager
      • Ms. Erin Rock, Assistant Controller
      Contact Information

      Principal

      • Mr. Jack B Saraza, Customer Service Supervisor
      • Mr. Christopher L. Ford, Manager
      • Ms. Erin Rock, Assistant Controller

      Customer Contact

      • Ms. Erin Rock, Assistant Controller
      Additional Contact Information

      Fax Numbers

      • (202) 741-3460
        Primary Fax
      • (703) 573-3705
        Other Fax

      Phone Numbers

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      *** MFA timeline Dec 29, 2021 called for a referral to *** Dermatology( provided by Dr. ************** office as needed by the HMO). Electronic copy of Referral granted. Feb 2, 2022 had routine, preventative skin cancer check by Dr********************* Sept 12, 2022 received bill for $220.00.Sept 16, 2032 –  called ************ office ,spoke to (******?) who put my case on hold. Oct 4, 2022 called ***, spoke to ******* who state she would check referral & call back (no call).Oct 11, 2022 called ***, spoke to *******, who said case was on hold. Oct 17, 2022 receive bill fr ********************, a collection agency wanting $220.00.Oct 18, 2022 called *** about *********** invoice/ Told they could hold case Oct, 2022 called & then went to *** general practitioner office to pick up a hard copy of referral. Faxed to ************ office. Nov 23, 2022 sent this message to ************ Office:Fr: *************************** ********************************************************************* Reference Number: ******** I dispute the charge of $220.00 from ****** ********** University Medical Faculty Associates, reference number ********. This claim should be paid by my insurance company, and *** MFA failed to obtain a copy of the referral for a wellness visit (a referral which I found and sent to *** MFA)April 13, 2023 receive overdue notice for ** *** collection service for $220.00 April 15, 2023 - Called *** spoke to ******* who said he couldnt understand why I go a bill as I had done all that was asked of me. He was going to refer my file to his manager and he assured me that *************************** would call me the next day (Friday, April 16) or on Monday at the latest.April 18m 2023 no call from ******************* April 19, 2023 Called *** at 11:10am, get *****. who would send ****************** an *************************** would get back to me. No word.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephanie L

      1 star

      09/14/2023

      This GW Faculty Associates and some of its doctors are unethical and go against what people that practice medicine should be. I saw one of their doctors (named Sarah) because my PCP was not available and when I got there she said she could not do anything for me because it was too early for my annual and there was nothing to follow up on. She kept me 15mins in a room while she did I don't know what in the screen of a comp. and then I received a bill for a medical appointment. When I complained to to the GWFA they said that I had to pay because "the doctor documented the visit", taking whatever the doctor said as true. I complained at different levels within GWFA and always received the same answer. This doctor in questions has multiple public reviews dating from 2016 stating how she treats patients and bills without providing any services and George Washington Faculty Associates still employs her and protects her unethical practices, showing complete disregard for their patients, their health, and livelihoods.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.