U.S. Government
United States Postal ServiceHeadquarters
Reviews
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3 Customer Reviews
Review from Stacey L.
1 star01/31/2025
I live in ********* in *************** I have been having persistent problems with the mail carriers putting the wrong mail in my mailbox for years!How do I know theyre not leaving my mail somewhere else?In fact they have! A neighbor has brought my mail that was in her mailbox to me!I placed a very important piece of mail to be sent to the government and the mail carrier left it in the mailbox yesterday I have previously put mail in the mailbox to be mailed out or I have several times put mail in the box to be sent to the right neighbor because they put the wrong persons mail in my box.I have even left NOTES for the mail carrier about what to do with the mail in the box since the flag is broken The flag on my mailbox is broken but I place the mail to be sent out to the government yesterday and I turned it over so the stamp is visible, so the mail carrier can see that it has to be mailed but they put new mail they delivered and left them on top of the letter that needed to be picked up My husband as serious health problems and this mail has to be delivered to the government division for them to make a decision!I would not have taken it to the BBB but I have already made a number of complaints to the USPS about these ongoing repetitive issues with these mail carriersReview from Carolyn S
1 star01/20/2025
Edit Marked fragile! box containing glass jars homemade beets. Originating ******************* to *****, ************. Packed with two and 4 inch foam and scrunched paper on the corners. Arrived six days late package opened and rebagged, some foam removed and also re-bagged on the on the outside. Box looked like it was drop kicked. Contents shattered, disabled recipient cut disposing of it. insurance claimed denied due to not sending damaged package to them. I wouldve LOVED to drop that package on your desk!!User's recommendation: Pay your bills send your Christmas cards via Internet. Use **** Use *** and *** ex before this happens to you.Review from Lawrence W
1 star06/25/2024
Some of the worst customer service, they have you wait ***** min in line. Then tell you need need more stuff and make you wait another ***** min. There is guy saying he is the manger but does not act like one, he is the only one in plan clothing. They even tell us to leave and come back later.
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