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Business Profile

U.S. Government

United States Postal Service

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for United States Postal Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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United States Postal Service has 917 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 5 Customer Reviews

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    Review Details

    • Review fromPatrick W

      Date: 04/03/2025

      1 star
      The mail person continues to place our deliveries in the OUTBOUND MAILBOX that has an actual USPS sign 9" x 12" on it that states "OUTBOUND MAIL ONLY, NO DELIVERIES" in big bold letters. Our mail person reads it before putting our deliveries in it and locking it up to where we can't get to them. Then it takes almost a week to get a "supervisor" out to unlock it and hand us our packages. Absolutely useless and needs to be fired and get a competent mail person to replace them, but that will never happen at the USPS...
    • Review fromBritney W.

      Date: 03/18/2025

      1 star
      My Package Has Been Sitting At This USPS Location For Days With No Movement . I Read The Reviews For This Location & Found Out This Has Been Going On For Years , Packages Sitting For 10+ Then Becoming Lost .
    • Review fromStacey L.

      Date: 01/31/2025

      1 star
      I live in ********* in *************** I have been having persistent problems with the mail carriers putting the wrong mail in my mailbox for years!How do I know theyre not leaving my mail somewhere else?In fact they have! A neighbor has brought my mail that was in her mailbox to me!I placed a very important piece of mail to be sent to the government and the mail carrier left it in the mailbox yesterday I have previously put mail in the mailbox to be mailed out or I have several times put mail in the box to be sent to the right neighbor because they put the wrong persons mail in my box.I have even left NOTES for the mail carrier about what to do with the mail in the box since the flag is broken The flag on my mailbox is broken but I place the mail to be sent out to the government yesterday and I turned it over so the stamp is visible, so the mail carrier can see that it has to be mailed but they put new mail they delivered and left them on top of the letter that needed to be picked up My husband as serious health problems and this mail has to be delivered to the government division for them to make a decision!I would not have taken it to the BBB but I have already made a number of complaints to the USPS about these ongoing repetitive issues with these mail carriers
    • Review fromCarolyn S

      Date: 01/20/2025

      1 star
      Edit Marked fragile! box containing glass jars homemade beets. Originating ******************* to *****, ************. Packed with two and 4 inch foam and scrunched paper on the corners. Arrived six days late package opened and rebagged, some foam removed and also re-bagged on the on the outside. Box looked like it was drop kicked. Contents shattered, disabled recipient cut disposing of it. insurance claimed denied due to not sending damaged package to them. I wouldve LOVED to drop that package on your desk!!User's recommendation: Pay your bills send your Christmas cards via Internet. Use **** Use *** and *** ex before this happens to you.
    • Review fromGeorge V

      Date: 06/25/2024

      1 star
      Some of the worst customer service, they have you wait ***** min in line. Then tell you need need more stuff and make you wait another ***** min. There is guy saying he is the manger but does not act like one, he is the only one in plan clothing. They even tell us to leave and come back later.

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