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Find a Location

Sussex Tree Inc. has 1 locations, listed below.

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    Business ProfileforSussex Tree Inc.

    Landscape Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Lewes, DE 19958-4339
    BBB File Opened:
    1/22/2004
    Years in Business:
    37
    Business Started:
    1/1/1987
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Jeff Meredith, Owner
    Contact Information

    Principal

    • Mr. Jeff Meredith, Owner

    Customer Contact

    • Mr. Jeff Meredith, Owner
    Additional Contact Information

    Fax Numbers

    • (302) 337-7746
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On May 6, 2022 STI Industries installed a Dogwood Tree. We were expecting a Nor Easter later that day. The tree was brutally buffeted by heavy winds and rain. Needless to say it died. I called for them to come out and see the tree 13 times and went to their place of business 3 times. They sent someone out to secure the dying tree. After i sent a photo and complained via text message they finally replaced the tree July 7, 2022. Please note that the temperatures were in the 90’s. I called and yet again sent a photo of the replacement tree which is dying or dead at this point. I requested that someone come out to advise what to do before it died. No response at all. We paid a total of $934.20. We relied on this company’s knowledge of what type of tree, soil and best planting and care of our new tree. We received no further help or response from them. We will not be planting anything from them and would like to be reimbursed.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sandra C

    1 star

    07/05/2023

    They lie to you. They tell you one thing and lie. We scheduled them to work today and saved plenty of room for them to park. We saw them drive by and not stop. I called the company and they said the manager told them to go to another job first. We waited 3 hours. then they called and said there wasn't enough room to park their trucks. We had our cars saving the space. They said they would have to reschedule because they already headed back to Berlin. I demanded they return my deposit. I would never call them again.

    Local BBB

    BBB Serving Delaware

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