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Complaint Details
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Initial Complaint
05/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
For the past month I keep receiving voicemails from **** ******** with “RSG.” He never says what it is in reference to or what the actual name of the company is. I had to do my own research to find out it was a collections group based out of DE. I’ve called back right after I miss him and it keeps going to his voicemail so we play this game of phone tag. Every time I leave a message I ask him to please tell me what it is in reference to and give him permission to leave it with his next voicemail, as I work and am in MT time and can’t always get his calls. He still leaves these ambiguous voicemails never stating what it is about. This all being said I believe this is a scam as my credit score is 807 excellent and I owe no outstanding debts. I’ve pulled my credit report just today and $0 is in collections. I would like to know why I keep getting contacted by this individual and how he got my information and knows I’m in Mountain Time.
Business response
06/05/2022
Ms. ********** is now in communication with our Compliance Manager and working toward a resolution. If you have any questions, please feel free to call me at *************
Best regards,
******** **** | General Manager
Customer response
06/08/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to my complaint and find that this resolution is satisfactory to me.
Regards,
Complaint ID: 17252804
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Get a QuoteCustomer Complaints Summary
18 total complaints in the last 3 years.
6 complaints closed in the last 12 months.