Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          X-Ring Supply, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileX-Ring Supply, LLC

            Gunsmiths

            Contact Information

            2201 Ogletown Rd Ste B

            Newark, DE 19711-5471

            Visit Website
            (302) 737-6575

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2201 Ogletown Rd Ste B, Newark, DE 19711-5471
            BBB File Opened:
            6/15/2010
            Years in Business:
            31
            Business Started:
            1/1/1993
            Business Incorporated:
            10/1/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Ms. Nancy J. Macknett, Principal
            • Mr. Tom Welch, General Manager
            • Mr. Josh Rhoades, Manager
            Contact Information

            Principal

            • Ms. Nancy J. Macknett, Principal

            Customer Contact

            • Mr. Tom Welch, General Manager
            • Mr. Josh Rhoades, Manager
            Additional Contact Information

            Fax Numbers

            • (302) 709-0336
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/11/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            03/11/2023 between 12 pm - 12:40 pm I went to this location to purchase ammo for the range and possibly layaway a firearm. After speaking with a few representatives and getting information on the firearms i was inquiring about i made the decision to go with 1 glock and 1 22lr revolver. After handing the rep i was working with my license the one that initially greeted me pull me to the side and told me i cannot buy anything with hemp leaf croc charm on my shoe. I then ask why and he starts flipping through pages and stating that the atf doesnt allow ffl’s to sell to people like that. Without giving me a clear explanation, my rights as a american have been stripped because a gun shop cashier did not like the fact that i am a advocate or medical marijuana. Instead of just telling me the truth, i was told to leave. I recently purchased a firearm at a different location in january wearing the same croc charms and had no issue. This was a personal grievance against my ethnicity by the gun shop cashier.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michele Z

            08/30/2021

            We stopped in for the first time today to look around, ask some questions and get some opinions. We worked with Tom who was smart and patient despite us looking at quite a few guns and asking a lot of questions. I really appreciated his personality- wasn’t condescending, didn’t over explain things to death, wasn’t putting any salesman spin on his facts and was very approachable. He didn’t try to rush us even when other customers walked in, talked equally to me as well as my husband, and was very knowledgeable on the products, how they worked/differences in manufacturing and laws/regulations. They have a good website as well to help expand their product availability and their prices were fair. I was surprised some reviews didn’t like their shopping experience because the other employee next to us was a woman, I didn’t catch her name, but she seemed like another great option for a smart, patient, knowledgeable employee pick based on her interaction with customers I saw. Would recommend this store for both beginners and experienced gun owners.

            Local BBB

            BBB Serving Delaware

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.