Reviews

Review Details

• Review fromDesiree W

  Date: 05/15/2024

  1 star
  Been expecting a refund and still haven’t posted keep being told the same thing which I don’t see why it would take more than 3 days to process a refund. Scam company

• Review fromDon P

  Date: 12/22/2023

  1 star
  Order a bundle of tracksuits 12 of the tracksuits were threaded horrible. I communicated with agent Jason and what was said to me was that I would have to repay for shipping fees to send it there and to send it back in order for that change to happen. Why pay for your mess up? Customers first. Especially PAYING customers. This company is a complete scam.

• Review fromAnn P

  Date: 05/16/2022

  1 star

  Ann P

  Date: 05/16/2022

  First reviews any positive reviews are fake. I placed a order over $750 with a 15-25 delivery date. The website says 3-6 days processing for their "warehouse" to gather the items etc. 2 weeks later order says shipped DHL". THIRTY DAYS LATER FT contacts me saying 30 "items were in production". I was angry that it took them 30 days to tell me half my order was out of stock, well beyond the 3-6 days processing time. After doing my own research, I learn FT do not keep stock items but are a larger scale dropshipping company and source those products from other merchants which is why the shipping times is excessively long. They are a middleman which is why the photos are the same as all the other "wholesale" accounts. I am in the US but have ordered from other reputable wholesalers in UK, Portugal etc and receive items within a week and freeshipping or reasonable. My shipping charges for a $500 order was almost $200 or about $4 for each item with FT. This is outlandish. The problem for new businesses trying to start in the US is Google only provides the same results and FashionTIY has saturated every search result and brilliantly marketed themselves to new people just starting out who have limited capital. Buying regular wholesale using sites found on US Google, have high MOQs and impossible for someone starting out. FT , and basically all the fashion dropship wholesale is so appealing. Here is a tip. Invest. $20 for a VPN, connect to whatever country and use the google for that country i.e connect to UK VPN and use google.co.uk or whatever country and search. There are so many others that do not show up on Google. Orders arrive in a week. Run from FashionTIY. Think "outside the box" when searching. Feel free to gmail me if your niche is fashion. "Gatorsmom78" I am not selling anything. I am just a chick who spent the last six months trying to source products and learned by trial and error. FAshionTIY, Mommbaby are both horrible if you have to pay $$ to join. Run.

  FashionTIY

  Date: 05/18/2022

  It's a pity that you didn't read our FAQ in detail, which made it impossible for us to accept your criticism. For the questions you raised, we have explained in detail in the FAQ to help customers make better purchases. 1. As a factory wholesale platform, we have hundreds of thousands of products on sale, and the products come from different production lines. Because the purchasing needs of different customers are very different, many wholesale customers will also collect products of different categories in the same order. Therefore, after receiving the customer's order, we need a specific time to classify, quality inspects, and package all the products to ensure that the shipped products are in good condition. During peak sales seasons or special holidays, processing times may be extended. This is a necessary process. 2. Since some products may not be transported due to temporary shortage, the system clearly asks you to choose the processing method when you pay for the order. We will follow your choices when paying for the order to ensure that the interests of the customer are not compromised. 3. We provide flexible transportation methods to meet the different needs of customers for transportation time. When you pay for the order, the system will automatically display the available shipping methods and the corresponding shipping costs and shipping times for you to choose. The logistics company will deliver the package to you at the agreed time according to the shipping method you selected. 4. For the Google search results you mentioned, as far as we know, you can easily find what you need in the US without using any VPN. If you are directed to search for information in a certain country, this is your freedom and we have no right to interfere. 5. We have hundreds of thousands of long-term high-quality customers from the United States, Europe, and other regions. Just like you, any client has the right to say something positive or negative about us, and we cannot interfere. Is it reasonable to criticize the person who made the review because of the positive review of others? In addition, we checked all orders on April 16 and found 2 orders with an amount between $500 and 600, but the corresponding shipping costs were $101 and $110 respectively. It doesn't match what you said. Based on your name at the time of the review, we were also unable to locate the corresponding order. If you have any questions, please contact your Account Manager on the FashionTIY app or website via Online Chat. Thank you for your attention and understanding.