Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garage Doors

Precision Garage Door of Delaware

Reviews

Customer Review Ratings

4.94/5 stars

Average of 212 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRichard M

    Date: 06/30/2022

    5 stars

    Richard M

    Date: 06/30/2022

    Ryan (installer) was very customer focused with a great attitude. He demonstrated a high level of job skill and knowledge. We were quite impressed with Precision Garage Door professionalism from start to finish. We highly endorse this company and without hesitation would use their services if needed in the future.

    Precision Garage Door of Delaware

    Date: 07/06/2022

    Thank you for sharing your positive experience with us! We're very happy to hear that Ryan provided you with great service. We appreciate your business!
  • Review fromJoseph S

    Date: 06/29/2022

    5 stars

    Joseph S

    Date: 06/29/2022

    Andrew was our installer, he completed the installation of our new Lincoln 2000 door, spring system, and LiftMaster model 87504-267 garage door opener. He was very thorough with this work, as well as the the review of all the systems and instructed me on the six month lubrication of all of the doors components. He was a joy to have in our home.

    Precision Garage Door of Delaware

    Date: 07/05/2022

    Thank you for sharing your positive experience with us! We're happy to hear Andrew proactively communicated with you about your installation. Enjoy your beautiful new garage door! Thank you for your business!
  • Review fromHugh T

    Date: 06/29/2022

    5 stars

    Hugh T

    Date: 06/29/2022

    Service was absolutely splendid.Date was set up and Tim was on time.He also did the work in an extremely timely manner.Explained everything to me down to the Warranty

    Precision Garage Door of Delaware

    Date: 07/05/2022

    Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Tim provided you with excellent and timely service. We appreciate your business!
  • Review fromBonnie S

    Date: 06/28/2022

    5 stars

    Bonnie S

    Date: 06/28/2022

    Precison Garage installed our door in2017, and it has worked beautifully since, Today's appointment was to replace the 'backup' battery. The appointment timing was reasonably, and the technician, Tim Strauss, was totally polite and efficient. I would highly reccommend this company!

    Precision Garage Door of Delaware

    Date: 07/05/2022

    We appreciate you leaving us a great review. We're happy to hear that Tim was so helpful! Thank you for your business!
  • Review fromEllen R

    Date: 06/21/2022

    5 stars

    Ellen R

    Date: 06/21/2022

    Excellent !! Our repairman came the same day we called for service. Nice & professional. Good quality garage door spring that we had installed to replace the original.

    Precision Garage Door of Delaware

    Date: 06/27/2022

    Thank you for the great review! We are pleased to hear your experience with our team was so positive! Thank you for choosing Precision.
  • Review fromCarol M.

    Date: 06/19/2022

    1 star

    Carol M.

    Date: 06/19/2022

    So much for "Call now. Fixed today!" "Weekends available at no extra charge·" I just called to request an appointment. My car is stuck inside a garage door that will open no more than 6". I was told the first appointment is July 2, 2022. Today is 6/19/2022. Supposedly, it's ok that I'm unable to use my car for more than two weeks!! A $200 charge plus the cost of repairs was offered. The following assurances appear on their web page: "It doesn’t matter what breaks or when it happens, we’ll be there to fix your garage door on your schedule. Don’t let a broken garage door leave your family and investments vulnerable." I'm a senior. I live alone, I have a week full of doctors appointments that I had to wait months to get. Empty promises.

    Precision Garage Door of Delaware

    Date: 06/29/2022

    We are sorry that you were disappointed with your experience, but we do appreciate your feedback. We are currently experiencing capacity issues, however we are hoping to have this resolved soon. We hope you give us another try in the future.
  • Review fromAl R

    Date: 06/16/2022

    5 stars

    Al R

    Date: 06/16/2022

    Technician Bob Strauss did an outstanding job repairing our garage door. One of the springs broke and we could not open the door. He was on time, assessed the situation and gave us fair price. He also made adjustments, lubricated moving parts and adjusted the balance. The door is working better than it ever has and no longer sounds like a cheap garbage disposal.

    Precision Garage Door of Delaware

    Date: 06/22/2022

    Thank you for the great review! We are pleased to hear your experience with Bobby was so positive! Thank you for choosing Precision.
  • Review frommichele d

    Date: 05/27/2022

    5 stars

    michele d

    Date: 05/27/2022

    Outstanding service. The technician Matt Taylor was professional. He explained what was needed for the repair. He was early and very efficient. Our problem was resolved. I would highly recommend this company and this technician.

    Precision Garage Door of Delaware

    Date: 06/02/2022

    We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from Matt. Thank you for your business!
  • Review fromMarshall B

    Date: 05/26/2022

    5 stars

    Marshall B

    Date: 05/26/2022

    Marshall B. Josh Bourdon and his crew were very friendly and professional. Did a great job installing a new garage door. Made sure every thing was working properly and cleaned up after job was done.

    Precision Garage Door of Delaware

    Date: 05/31/2022

    Thank you for sharing your positive experience with us! We're very happy to hear that our team provided you with great service. Enjoy your beautiful new garage door!
  • Review fromJoseph S

    Date: 05/19/2022

    5 stars

    Joseph S

    Date: 05/19/2022

    Matt Taylor came to our home today to access a problem with our garage door. He is very professional and thorough with everything that he did and explained to us and we are confident that our problem will be resolved with a system that will provide years of excellent service.

    Precision Garage Door of Delaware

    Date: 05/26/2022

    Thank you for the great review! We are pleased to hear your experience with Matt was so positive! Thank you for choosing Precision.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.