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Rehoboth Lifestyle

This business is NOT BBB Accredited.

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Complaint Details

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  • Initial Complaint

    06/23/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 5/23/24 I purchased a sweatshirt for my sister-in-law. The sweatshirt was the wrong size. They did not have the same sweatshirt in the size desired. I tried to return the sweatshirt. It was not worn, the tags were still on, and I had the receipt. I was told that all sales were final "as stated on the receipt". I shopped around and made an exchange for something that I didn't really want. My issue is that there are no signs posted anywhere in the store stating their policy. I asked the clerk/manager/owner if the policy was posted anywhere to make sure that I hadn't overlooked it. She said, "No, but it is on the receipt". I pointed out that one does not get a receipt until after the sale has been completed. I believe their practice is deceptive and unfair. If they choose to have a policy of all sales being final it should be prominently displayed at the entrance to the store and at the cash register.

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BBB Rating & Accreditation

C+

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Years in Business: 19

Customer Reviews are not used in the calculation of BBB Rating

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Contact Information

77 Rehoboth Ave

Rehoboth Beach, DE 19971-2119

Visit Website
(302) 227-1434

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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