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Business Profile

Plumber

Plumbing Enterprises, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 6 Customer Reviews

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Review Details

  • CBanks

    Date: 12/23/2022

    Plumbing Enterprises is the most common unprofessional I have worked with. American Home Shield should be ashamed of itself for contracting with this company. AHS representatives are not much better. When you have a problem they give you lip service with no solid results. I am out $500.00 and still no functional hot water heater. AHS and Plumbimg Enterprises should not be allowed to business in the United States of America.

  • Latrice M

    Date: 12/21/2022

    I wish you could give ZERO STARS (0) AHS contracted this company. The driver was the main contractor he was rude, unprofessional, and cursed at me. He didn’t come to do the job. I asked him to turn on the bathroom sink valve to see the leak. The valve was turned off to stop the leak. He said he didn’t see a leak. So, I turned on the same valve and he accused me of causing the leak. He caused the water to run from the sump pump and I asked where did all of this water come from he states, “I didn’t know it was plugged in.” I stated, “It’s supposed to be.” The problems he was here to resolve apparently were figments of our imagination because he didn’t see the leaks yet we have videos of the leaks. I found out about all of the negative reviews when I called to make a complaint. I feel a little better knowing I’m not the only consumer that has had such a bad experience with their contractors.

  • Charles B.

    Date: 10/05/2022

    This company do not know what they are doing .we call AHS for a pipe leak under our hose .they sent this company to our house. The tech that came was name Hunter what a joke.he claimed we had a pinhole in 3/4^ coppes underhouse,cut out replaced pinhole leak line. Well that's what he claimed well a week later we still hear the pipe leak in the same area.All he did was say he did the work did nothing. AHS has been the worst warranty company for the last two year their service is bad and charge a lot of money for there contract.please don't use plumbing Enterprise for nothing.

  • LINDA W.

    Date: 07/06/2022

    I agree with all reviews they came to my home on June 25 and immediately walked out stating that a different sink was put down on their repair order, the problem I had was the basement sink, they claim their work order had the kitchen sink, I rescheduled them again make sure the operator repeated the sink with the issue, rescheduled them for the following week bet 12-5 pm they never show up. the third and final time they came, snaked the sink while I was in my home office working, and they walked out the garage door without a word to me or my husband when we went downstairs to the basement sink it was still clogged and filled with water. THEY ARE NOT WELCOME IN MY HOME EVER IN LIFE! I AM NOT SURE WHY THEY ARE STILL IN BUSINESS. ZERO STARS I RATE THEM ZERO STARS - THE SYSTEM IS MAKING ME GIVE THEM ONE STAR. PLEASE UNDERSTAND THAT I RATE THEM ZERO STARS. TOTALLING UNPROFESSIONAL!

  • Kim P

    Date: 07/02/2022

    This company really doesn't deserve the 1 star I gave them. From the office personnel to the plumber they are EXTREMELY RUDE & UNPROFESSIONAL! They were assigned to us by HSA & we told them we had a floor to put down once our water heater was removed- floor guy was there & ready to go. The plumber left & came back after doing a quick toilet job & said he would be back later while floor was being finished. Text much later in the day & said he would not be back & took it upon himself to reschedule us without our permission when neither of us was gonna be home. Never came back & left the new water heater in the middle of garage where our car parks, he left the door off closet to water heater blocking our front door & left old water heater & trash in the driveway & left us for 4 days without hot water. Also left lid off of the main water turn off in yard where someone could of fell. I called office & they were rude claiming he wasn't going to leave it like that but nobody returned. After calling warranty company & canceling they showed up anyway 4 days later & we had already got a plumber to install a different water heater - we asked them to take their water heater when they get there. Plumber said he was gonna charge a 75 disposal fee. Also sent a real nasty text telling me to never call them again , he had kids to feed & I cost him time & money & it was my fault cause of floor. The plumber has a tendency to whine a lot - from the time he got there .he claimed warranty jobs he only makes 40 from .I made it clear when making the appointment that the floor needed to be replaced. I've seen this company treats other people the same way in other reviews. The plumber don't ever have to worry I will NEVER call this company back again or recommend them. I never called them to begin with the HSA warranty company did. BEWARE & DO NOT hire this company EVER!

  • Richard A

    Date: 06/01/2022

    Plumbing Enterprises is the worst plumbing company I have ever encountered. DO NOT HIRE PLUMBING ENTERPRISES FOR ANY PLUMBING ISSUES! Their technical Hunter came out, checked the faucet and told me to contact the manufacturer and see if they have the parts. He told me that once I received the parts to call and they will come back out to complete the repair. I have called them five times and have yet to receive a call back to schedule an appointment. The original AHS claim was filed on 05/04/22. Plumbing Enterprises came out on 05/10/22. It is now 06/01/22 and the faucet is still not repaired. They come out take the $75 fee and you never hear from them again. Not a plumbing company, more like a $75 scam. In the future if I require a plumber and AHS assigns Plumber Enterprises, I will cancel the service call and call my own plumbing contractor. American Home Shield has decided to hire the cheapest contractors for the last couple of years. The AHS phone representative are of no help in expediting a resolution to my issue. Rethinking, is it worth having a service contact with AHS if this is the types of incompetent contractors they are now hiring.

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