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Business Profile

Children's Clothing Stores

Lilly Bow Peep LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Children's Clothing Stores.

Complaints

This profile includes complaints for Lilly Bow Peep LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lilly Bow Peep LLC has 2 locations, listed below.

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    • Lilly Bow Peep LLC

      174 Semoran Commerce Pl STE 120 Apopka, FL 32703-1407

    • Lilly Bow Peep LLC

      40 Seminole St Sorrento, FL 32776-9292

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/11/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered online they sent me a ******** message stating they didn't have the size they were selling but they were getting ready to have a huge sale ***** bundle. I bought two of them for $37 and never received confirmation number or email order number so I reached out to them multiple times in the ******** messenger and email and have not heard anything from them. They have now blocked me from getting in contact with them on ******** and email.

    • Initial Complaint

      Date:07/19/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Waited 4 months to get a mega box from this company. It was supposed to contain 30-40 outfits and accessories. It was a spring and summer megabox. It wasnt supposed to have any holiday items. I got nothing but holiday items. I got 6 outfits and some cheaply made hair bows. I was ripped off $100! It did not contain anything that was listed! She scammed me of my money! She also does not respond to any emails that have been sent! She is a scammer and does not give you what she advertises!

    • Initial Complaint

      Date:06/14/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am beyond frustrated with this “boutique”. After Lily Bow Peep posted several pity posts on Facebook about losing her business due to no orders, i ordered $168.95 worth of items on March 20th. Order number ******. I emailed twice, sent Facebook messages 4 times, and commented on her continued pity posts. I have received no correspondence back. At first I just wanted an ETA of the shipment that is 3 months past due, but at this point I just want a refund. Items ordered: (please note two items were supposed to be “spring”, it is now summer…) Wholesale Hairbow Box Spring/summer mega box Hopping into spring outfit Mystery outfit

    • Initial Complaint

      Date:03/10/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been waiting since January for a box that was supposed to ship in 4 weeks and it just arrived after they changed the original shipping date to arrive way later. The box was advertised 100 dollars for 30 to 40 items PLUS ten free gifts. I didn't get the 30 to 40 items and NOTHING in my box was worth $100. I would like to send the cheap junk they sent me back and get my money back because I didn't receive the correct number of items they advertised for what I had paid.

    Lilly Bow Peep LLC is NOT a BBB Accredited Business.

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