ComplaintsforGreenwise Financial Solutions
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Complaint Details
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Initial Complaint
09/29/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
There is no ledger or information given when asked about progress. They also negotiated with an account and when I agreed to it after asking many times on recorded conversations and per email and text....the induced amount was only and inducing to not additional and I have record of them stating not additional no extra money needed. Well they retracted their offer for me and caused me so much stress and more money after I had to drop them from greenwise. This is a scam a scam and they do not communicate and ***** and ***** have no clue what they are doingBusiness response
10/26/2022
************ is currently an active client and we are working with her to resolve her debts.Initial Complaint
08/22/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I signed a contract in June 2019 for debt consolidation. The contract stated I would pay 32 monthly installments of $316.00. They told me they negotiated my debt for 50% and I agreed.At the end of the ************************************** I still owed money.They told me I had to make another 4 payments of $475.00 I agreed and paid this even though I was under the impression that I was done paying.They dont send you any mail or progress statements.Now they are telling me that theres another credit card I havent paid, but all this has been paid account to their contract. They said my balance grew but I have no documentation or information to support this and I believe I have paid in excess of our agreement. They lied to me and I believe they are not negotiating any debts for me or for other people. There is no communication when you try to ask for payment history, breakdown or ledger.I believe that someone should look into their business practices because they are lacking transparency.Business response
08/23/2022
Dear ******,
I am sorry to hear about your experience but I think you may have the wrong company. We do not have any record with your name or email address associated with it.
Can you please forward me a copy of your agreement to ********************************* I would be happy to help you or point you in the right direction.
Best regards,
The Greenwise Team
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Customer Complaints Summary
14 total complaints in the last 3 years.
4 complaints closed in the last 12 months.