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Financial Services
Flexlending, LLCThis business is NOT BBB Accredited.
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Customer Review Ratings
1/5 stars
Average of 9 Customer Reviews
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Review fromRalph R
Date: 11/17/2023
1 starI truly HATE THIS COMPANY. A couple 5 months ago I retired and called in advance that instead of weekly payments I could only do monthly. I explained to them because of retirement. On a regular monthly basis I pay a total of $200.00 toward my account since then .originally I was to make weekly payments but I told them I could only do monthly payments. Each month I Do....pay $200.00. I also asked for the harassing phone calls to stop because I am still making payments. I realize I am at the most 2 weeks behind on the original weekly payments but I still pay a monthly lump sum of $200.00. I told them to stop calling me for payments because they do get a monthly payment for $200.00. EVERY DAY THROUGHOUT THE **** THEY CALL ME ABOUT 10 TIMES. I HAVE NOT.....IGNORED PAYMENTS BUT NOW....I WILL NOT ANSWER THEIR CALL NO MORE. MY NEXT STEP WILL BE THE BETTER BUSINESS SERVICE AND MY LAWYER IF IT CONTINUES. I ONLY WOULD UNDERSTAND IF I WAS MORE THEN 6 ****S WITHOUT A PAYMENT. DON'T DON'T DO BUSINESS WITH THIS COMPANYReview fromJahlil L
Date: 10/31/2022
1 starJahlil L
Date: 10/31/2022
I am pursuing charges against this company and it's subsidiaries to have it shut down. You guys are crooks stealing people's banking informationFlexlending, LLC
Date: 11/09/2022
We are sorry to hear about your recent unsatisfactory experience with us, we have received your inquiry and would like to address your concern. This relates to an application for an Installment Loan with ****************************, **** dba ******** as Lender, arranged and serviced by FlexLending, LLC. We must validate several factors before providing you a final loan offer; due to these additional validations, we are unable to guarantee approval. Please note that the notice you received on or about October 31, 2022 provides the reasons your application was not approved. Please note any bank information provided is secure and encrypted and will not be sold or shared with any third parties.Review fromOscar R.
Date: 10/16/2022
1 starOscar R.
Date: 10/16/2022
This Flexlending , had to switch jobs almost 4 months ago. I called them to ask for their help, to continue with lower payments until I would be able to pay them in full, they said no. I did warn them that I would have no choice to put a stop to their payments, they use a secondary bank call sstbbank to do their dirty work, they withdrew money from my account, I was almost 45 days negative in my account. I keep calling them to ask for a settlement. You call, they hanged up on you after ******************************************************************** to the credit companies twice for a payday loan. I was on the phone last Friday for almost a hr, until they transferred me to an English speaker person, she was nice, and I don't blame her,and she understood my frustration. I took like 3 loans from Flexlending, I paid them on time, the last one I wasn't expecting for my previous job to cut my hrs, I did not hide from them. I called many times to resolve this problem, but they refused, I'm still waiting for a supervisor to call me after a month. The representative that was able to speak with me, said that they still have to wait for Flexlending to get back with them to see if they approve the settlement, from $1500, to $1100.00. Flexlending you are an abuse company, you bully people, you take an advantage of them. Since you refuse to talk to me, if you report me one more time, I will do whatever it takes even getting in deep depth to come after you. My name is *****************************. I live in ***** *******Flexlending, LLC
Date: 10/20/2022
We are sorry to hear about your recent unsatisfactory experience with us, we have received your review and would like to address your concern. This relates to an Installment Loan with Transportation Alliance Bank, Inc. dba TAB Bank as Lender, arranged and serviced by FlexLending, LLC. SST preforms the servicing on the Loan. SST had made attempts to reach the borrower however those efforts were unsuccessful. On 10/18/22, SST and the borrower did speak and a mutually amendable settlement in full offer was reached. If the borrower has any further question, please feel free to reach out directly to SST or FlexLending: email: ***********@myflexlending.comReview fromlavinski c
Date: 10/06/2022
1 starlavinski c
Date: 10/06/2022
I was pre-approved for a loan up to $2500 scam loanFlexlending, LLC
Date: 11/09/2022
We are sorry to hear about your recent unsatisfactory experience with us, we have received your inquiry and would like to address your concern. This relates to an application for an Installment Loan application. We must validate several factors before providing you a final loan offer; due to these additional validations, we are unable to guarantee approval.Review fromAerielle L
Date: 08/18/2022
1 starThis company took it upon itself to mail out a letter to me THREE TIMES, telling me I was pre-approved for a loan up to $2500. When I finally decided to give them a chance and take them up on their offer, they told me my application was denied despite nothing in either my financial situation or credit had changed. So, not only did I have my time wasted, but I also received an unnecessary hard inquiry on my credit report for absolutely no reason. Not only do I meet all of the requirements that they outlined on their website that supposedly determines if you qualify for a loan with them, but I EXCEED them. I dont know what theyre getting out of lying to and conning people like me into submitting an application with them, but I hope its worth it. This company is the definition of a predatory, conniving, company that seemingly gets joy out of helping to ruin random, innocent, already struggling, peoples credit without any reason or provocation. RUN FAR AWAY FROM THIS COMPANY, and I use the term company extremely loosely!!Review fromKevin M.
Date: 08/15/2022
1 starKevin M.
Date: 08/15/2022
"My Flex Lending" is absolutely the worst financial institution I have ever attempted to perform a transaction of ant kind with. My review can only begin to outline the experience a consumer can expect if they fall for the lies this bank uses to draw them in. Some of their practices should be (and I have found "are") illegal. I was not surprised to find that they are already being examined by reputable people such as the BBB and Banking Affairs. There's not anything I would enjoy more than to elaborate in more detail about the deception tactics they practice and the effects it can have up to and including destroying the common consumer's lives. Under the advisement of an attorney, all I can share with my fellow society is BEWARE and do your homework before committing your good word. Check with the ones that know better than I, such as the Better Business Bureau. I am giving these folks a One (1) Star rating for the only reason being that there is not an option to provide a "negative" value of Stars rating.Flexlending, LLC
Date: 08/17/2022
We are sorry to hear about your recent unsatisfactory experience with us, we have received your inquiry and would like to address your concern. This relates to an application for an Installment Loan with ********************************** dba ******** as Lender, arranged and serviced by FlexLending, LLC. We must validate several factors before providing you a final loan offer; due to these additional validations, we are unable to guarantee approval. Please note that your application was denied due to factor referenced in the notice you received on August 17, 2022. This notice was sent after the above review was received, so we hope this notice may clarify some of the concerns mentioned. If you have any additional questions or need more information regarding your denied application, please contact FlexLending at **************. To maintain system integrity, the decisions made by our system regarding approval or denial are final and unfortunately cannot be overwritten. You can apply again in 90 days from denial date. If you have further questions or concerns, please contact us at ************** or email ************************************.Review fromChristopher C
Date: 08/10/2022
1 starChristopher C
Date: 08/10/2022
I believe *** C put it best. And their response is WRONG. What regulatory practices do they adhere to? They're a predatory lender, period. Present one thing, and give another, with terms that accommodate only them. Essentially, they are loan ******. 100%+ interest rates. What state would allow this legally if you're not jumping through some loop hole. It's BAD business practice. Even worse - TAB bank gives the funds - and SST/Flex (one and the same) manage the account. So my guess is, Flex/SST are the interest gougers, and TAB gets some cut.****.Flexlending, LLC
Date: 08/17/2022
Thank you for your feedback. We are sorry to hear about this matter and apologize for any misunderstandings you experienced with FlexLending funded by ********. FlexLending adheres strictly to regulatory parameters including the Truth in Lending Act requiring all loan terms and conditions to be disclosed prior to allowing the customer to sign or agreed to the terms. Loans can be paid off at any time with interest only being charged up to the date the loan is paid off. We are here to assist, if there are any questions or additional concerns, please contact FlexLending customer service at **************.Review fromTim C
Date: 06/22/2022
1 starTim C
Date: 06/22/2022
When you receive your pre-approved notice for a loan from MyFlexLending, throw it away. They are not providing you with all the information. Their loans are set at 165% APR. 165% APR?! Yes, and this is just the beginning of a bad deal. What they are not telling you is that they are compounding the interest weekly and not annually, thus your interest rate increases quite heavily. A $2,000 loan with an annual APR will come with an annual interest of $1,160, making your total repay amount be $3,160, if they were compounding on an annual basis. But since they are compounding weekly, which they do not disclose in their terms or agreement, you end up totaling $2110 in interest, making your total repay amount over $4,000. This is more than double your original loan amount which in the real world, is 200% annual interest.Don't bother calling them to ask them to explain how the APR is calculated because the person who answers the phone simply reads what you see on the website. So basically, they know nothing. For the other reviewer that left a review for being denied a loan, it was a blessing.Flexlending, LLC
Date: 07/06/2022
As a company FlexLending values feedback and appreciates the time taken to leave this review. FlexLending adheres strictly to regulatory requirements requiring all loan information to be disclosed; per regulation, this provided information must be reviewed and acknowledged by the consumer prior to funds being dispersed. All loans are calculated using simple interest and the full amount of both the principle and the interest charges are listed at the top of the loan agreement. To help our customers, loans can be paid off at any time with interest only being charged up until the date of the payoff. We sincerely apologize for any unsatisfactory customer experience, and if additional information is required, or there are questions, please reach out to FlexLending customer service and we will be happy to assist in any way we are able.Review fromSherry W
Date: 05/24/2022
1 starI am going through a hardship and have 100% on time payment history and still get denied for just a small loan. Ridiculous and frustrating that lenders and creditors don't give a crap!!! Good luck to anyone else who needs help, hopefully they'll help you.
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