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          Find a Location

          Hair Club For Men, LLC has 123 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileHair Club For Men, LLC

            Hair Replacement
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1499 W Palmetto Park Rd

            STE111

            Boca Raton, FL 33486-3328

            Visit Website
            Email this Business
            (561) 361-7600

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            Customer Reviews

            1.06/5

            Average of 31 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            82 complaints closed in last 3 years

            40 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/26/1999

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Hair Club For Men, LLC Specializes in Hair Replacement.

            Business Details

            This is a multi-location business.

            Find a Location

            Hair Club For Men, LLC has 123 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1499 W Palmetto Park Rd STE111, Boca Raton, FL 33486-3328
              Email this Business
              BBB File Opened:
              6/4/1998
              Years in Business:
              48
              Business Started:
              1/1/1976
              Accredited Since:
              4/26/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Hcm Industries, Inc.
              Business Management
              • Mr. Mike Nassar, President/CEO
              • Mr. Carlos Escobar, Manager
              Contact Information

              Customer Contact

              • Mr. Carlos Escobar, Manager
              Additional Contact Information

              Fax Numbers

              • (888) 333-8084
                Primary Fax
              • (561) 883-8723
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              82 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/14/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I am having an issue with quality of hair system that I am being provided at ************ location. Most of the hair systems from current location do not last long, and hair shed very quickly. This was not the case at my previous ********* location. Most recently, the hair system went bad within 2 days, and they repeatedly refuse to replace it. They are very stubborn, refuse to replace the torn and low quality hair system, and will not agree to their fault, and have condescending to e which reflects very poor customer service on the part of management and stylist. In all fairness, there are indeed couple people who are somewhat understanding, but overall they are stubborn and unwilling to accommodate any requests. They are totally unwilling to agree that poor quality of hair system can lead to it going bad in couple days only.
              Read More
              Read 81 More Complaints

              Customer Reviews

              31 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bernie N

              03/15/2024

              I was told the records did not show that the hair I sent out for repair in March of 2023 had never returned. One year later !!!! Although my stylist continually checked to see if it had been returned and it was in the system they will not honor my request. Not even offering any type of partial reimbursement !!!! I have been a loyal customer for 8 years here in Fl and previous to that in Ct. I stayed with the company throughout the covid shut down and would think that HC international would have some understanding for its customers. I am highly disappointed that the corporate office is not able to accommodate my request for reimbursement of a $370.00 hair piece that I bought and paid for but never had the opportunity to use ... This is not fair to treat a loyal customer, I'm moving out of state and there are no HC in the area I'm moving to otherwise I would have stayed with the company.... Now I'm not sure if I would with the way this has been dealt with...
              Read 30 More Customer Reviews

              Local BBB

              BBB Serving Southeast Florida & the Caribbean

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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