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Business Profile

Health Products

Medix Health, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Medix Health, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Medix Health, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/11/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted this company before the ************************************************************************* time to get a refund. Would not even give me return information. i just want to get money back for this crappy product that should be taken off the market period. All companies like this should check with who they sell to because of health problems and conflicting medications.

      Business Response

      Date: 07/22/2022

      Medix Select spoke with the customer on 7/12/22 and notified that a full  refunds of $99.84 was issued for the order at hand. Medix Select has steps and procedures in place to ensure escalation of this type are handled with care. Additional steps were taken on training to ensure this does not occur in the future to any customer.

      We appreciate the customer for their understanding and hope we may resolve any future concerns directly.

      Kindest regards,

      Medix Select

      RE: 12052110

      Customer Answer

      Date: 07/22/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *************************

    Medix Health, LLC is BBB Accredited.

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