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Business Profile

Moving Brokers

Swift Shift Van Lines L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Brokers.

Reviews

Customer Review Ratings

2.17/5 stars

Average of 152 Customer Reviews

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Review Details

  • Review fromRenny B

    Date: 12/05/2025

    1 star
    Stay away! Do NOT hire these scammers! They are liars and thieves. They will quote you a price and require a deposit, but on the day of pickup will make up excuses as to why you need to pay them, on the spot, hundreds or thousands more. My original quote of $3700 was now $7700!!! If you call them they will ghost you, and since you refused to pay a third-party moving company more than double your quote, they will consider this a "cancellation" and refuse to refund your deposit. These people are thieves and scammers. Low life scum praying on people's stressful times during a move.
  • Review fromMike R

    Date: 11/21/2025

    1 star
    They will tell you what you want to hear but its all lies. They do not use their own people to move they contract it out. Then once the items are picked up they dont want anything to do with you. Im have been speaking to an attorney about them. I have recorded conversations with the sales guy saying they use their own drivers and their own warehouse. Its all a lie. Stay away from this company.

    Swift Shift Van Lines L.L.C.

    Date: 11/24/2025

    We do apologize about your experience, we are clear in our terms what our team provides. Price is subject to change based on the contract and requirements for the move. 
  • Review fromDwight W

    Date: 11/14/2025

    5 stars
    I needed help moving items from storage to my new condo. They followed my instructions and worked carefully around the new flooring. The move went as I expected, and I appreciate their reliable service.
  • Review fromTraci B

    Date: 11/07/2025

    1 star
    If I could give negative stars I would. ******* the sales jerk was charming but a total liar. Gave us our estimate and assured me multiple times I had plenty if room left. Then the confirmation call came where I removed a chair, a desk, a chest of drawers, nightstand and full mattress. I wanted to add 5 medium boxes. They wanted another $1500. After arguing with the person to explain that to me he said u can take off items if you want but your estimate wont go down . I tried to again explain that is not what my question is I said how is it going up with 5 boxes and bulky things removed ? Finally I said you get no more money leave it as is. We ended up throwing out tons of stuff last minute. Movers showed up at 5 at night. Loaded us quickly and off they went. 9 days later we are at our new home waiting for our things and after multiple phone calls find out its in ********. We are in *********. They said they have 21 days to deliver in the contract. ******* neglected to point that out in our hour plus initial conversation. We called 3 days ago and told we were told we would receive a call in 2 days with a delivery date. Obviously not. The person today was so hard to understand my husband hung up. We have spent over $4000 and have no clothes except what we packed no furniture no dishes. No bedding truly a sham !!!! Wish I would have stopped to read reviews first. They actually told us our price was so much because no one wants to come to *******.
  • Review fromKim C

    Date: 10/31/2025

    1 star
    I do not recommend this company. I booked them and found out they were broker. I called back shortly after that to cancel because my family members were going to move my stuff and was told they already had someone lined up to move my stuff so they are are keeping my down payment of right at $3000. Leaving me in a bind!
  • Review fromEric C

    Date: 10/31/2025

    1 star
    Quotes are extremely dishonest for this company and also for the second movers we used
  • Review fromTesha G

    Date: 10/28/2025

    1 star
    DONT DO IT ! It's a scam. I was told one price then when driver arrives it's another $1800 on top of what was owed!!! This company should be shut down. The driver was like I could either have them load the truck with the space reserved and leave the rest! Swift Shift sent Reliable Vam Lines. I hope my belongings are intact! This was a horrible experience. Horrible Despicable scammers. Owner and its employees!!
  • Review fromVictoria C

    Date: 10/26/2025

    1 star
    Absolutely awful experience. These are BROKERS, not a moving company. They hire out shady moving companies that will over charge and destroy your property. We unfortunately used swift shift for our cross country move and it was extremely stressful. Swift shift hired out a local company in ******** who packed up our things and drove them to a storage facility where our stuff sat for over 2 weeks while they attempted to find another moving company to take our things to the destination. We paid an exorbitant amount of money and so many of our things that were professionally packed were destroyed. When the moving company that picked up our things came to deliver, it was ONE GUY and he was extremely young and had no help because the cheap company that swift shift contracted hire local guys looking for a days work in the area where the drop off is. Unfortunately this kid couldnt find anyone to help him around our area. This was seriously one of the worst moving experiences I have ever had and would NEVER recommend swift shift even to my worst enemy.
  • Review fromDion U

    Date: 10/25/2025

    1 star
    ****! Do not work with this company! Gave them my storage unit size sent pictures confirmed my estimate several times with different employees they took my $1,500 deposit and I had to cancel the truck because when they came to pick up they were asking for $6,000 more!! Imagine. **************.
  • Review fromJon T

    Date: 10/24/2025

    1 star
    I had reached out approximately one month before my first initial move. They did let me wait to put a deposit down because I was in between jobs and had not gotten paid when I originally booked them. I got paid and I was told my initial quote was approximately $2200. Throughout my time, trying to handle my move I would speak to multiple people within the company that would handle my move instead of one assigned person. Then I had my inventory call where I detailed what items will be taken to my new location, that new estimate went up to $3900 which required another thousand dollar deposit. Then a day before my approximate window opened up I got a call from someone saying they were from the ************** did not provide the name of the company that they were with because I am under the assumption. It is still swift shift, I would later that this is not a moving company, but Im moving broker that outsources moves to a third-party. They then told me that another company would be bringing a truck to pick up my items. I asked if there was anyway that they could do it earlier due to work. They said it was not possible, which I did not like but I understood then 30 minutes before my window is supposed to open, I get a call that my movers would be a day late because of a flat tire. So then the movers show up and I am under the impression that I would get an entire truck to myself for a two bedroom apartment only to find that its already a third of the way filled. Then the mover brought out the paperwork and found that I was grossly underestimated by swift shift for how much space I would need on that truck which then raise the total cost of my move to approximately $5300. And while I was waiting for my movers to arrive, I did some research on the company and found multiple complaints from former customers, a website filled with bogus stock photo reviews, and little to non-existent social media pages. I feel conned, and want to warn anyone to ignore when they call.

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