Complaints
This profile includes complaints for NewsMax Media, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 503 total complaints in the last 3 years.
- 271 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:04/16/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Received literally 100s of spam emails and 453 spam texts from newsmax without ever subscribing nor ever providing them with my email address or phone number. This started in September 2024.Tried to unsubribe from emails over 50 times, and replied "stop" to texts numerous times.Ended up blocking them, yet I see their spam texts and emails still accumulating in my junk folders.
Business Response
Date: 04/17/2025
On April 17, 2025, we removed the provided email, ****************** and will not add it to any further lists. Please allow up to ten (10) business days for processing.
If there is anything else we can do to help resolve this case, please let us know. We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 04/17/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** **********Initial Complaint
Date:04/13/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
News Max continues to send emails multiple times a day. I have unsubscribed multiple times, but continue to recieve emails.Business Response
Date: 04/14/2025
On April 14, 2025, we removed the provided email, **************************, and will not add it to any further lists. Please allow up to ten (10) business days for processing.
If there is anything else we can do to help resolve this case, please let us know. We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 04/24/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******Initial Complaint
Date:04/09/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have tried to unsubscribe from Newsmax emails for the past year. I never signed up for these emails. PLEASE remove my email address and never email me again.Business Response
Date: 04/10/2025
On April 10, 2025, we removed the provided email, ******************* and will not add it to any further lists. Please allow up to ten (10) business days for processing.
If there is anything else we can do to help resolve this case, please let us know. We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 04/22/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *****Initial Complaint
Date:04/05/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I never signed up to my knowledge but have attempted to unsubscribe to Newsmax emails via their link in the email. I've also attempted to sign on directly to their site. Both fail and connect to nothing to initiate that action. The texts coming daily don't even have an option to reply Stop to prevent future texts. Related email and mobile number is above.Business Response
Date: 04/07/2025
On April 7, 2025, we removed the provided email, *************************** and will not add it to any further lists. We have also removed the name, address, and phone number provided, **************, from any future marketing programs. Please allow up to ten (10) business days for processing.
If there is anything else we can do to help resolve this case, please let us know. We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 04/08/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ********Initial Complaint
Date:04/05/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I keep getting emails from NewsMax multiple times a day. I have hit the unsubscibe button multiple times and it won't stop the emails.Business Response
Date: 04/07/2025
On April 7, 2025, we removed the provided email, *********************** and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
If there is anything else we can do to help resolve this case, please let us know. We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 04/07/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*** ******Initial Complaint
Date:04/03/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I bought stock on March 16th at before the *** a $10 a share it was funded through my credit card and charged to NewsmaxOn March 26th it said Ms *** did not accept my purchase as the original group of shares was sold out and yet it went to Newsmax they still have my money I have not gotten a refund and I'm reporting them to the *** the Ohio Attorney General and the BBB very unethical I basically Finance the owners stock byDate of experience: March 16, 2025EditBusiness Response
Date: 04/10/2025
On Monday, April 7, 2025,one of our agents reached out to Mr. ***** to confirm the refund was processed on April 1, 2025, and funds were credited back to their ********** account ending in *6297.
Please let me know if there are any further questions.
****** *****
Chief Operating OfficerCustomer Answer
Date: 04/10/2025
Complaint: 23156464
I am rejecting this response because: I still have not received the refund it has not shown with my credit card company
Sincerely,
******* *****Business Response
Date: 04/11/2025
On April 1, 2025, the funds were credited back to their account. Our agent advised to contact the bank to confirm the status of the refund as everything has been done on our end and there isn't anything additional that we can do as funds have been fully refunded.
Attached is a screenshot from the payment processor,******, confirming the refund has been processed.
Please let me know if there are any further questions.
****** *****
Chief Operating OfficerInitial Complaint
Date:03/27/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have unsubscribed to emails from NewsMax countless times over the past several months. No matter how many times I unsubscribe and delete their emails, my inbox is still flooded with NewsMax emails. I want to be removed from their email list.Business Response
Date: 03/31/2025
On March 31, 2025, we removed the provided email, ****************** and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
If there is anything else we can do to help resolve this case, please let us know. We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 03/31/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******Initial Complaint
Date:03/24/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I continue to receive emails from NewsMax.com after unsubscribing dozens of times.Business Response
Date: 03/31/2025
On March 31, 2025, we removed the provided email, ********************** and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
If there is anything else we can do to help resolve this case, please let us know. We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 03/31/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. That said, I find it unethical that you automatically sign individuals into getting your spam emails just because they complete a survey you advertised without any clear manner of unsubscribing.
Sincerely,
***** OInitial Complaint
Date:03/21/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Newsmax is spamming me with emails, and the "unsubscribe" option they have set up is fake. This is a known issue that everyone has with them.Business Response
Date: 03/21/2025
On March 21, 2025, we removed the provided email,*********************************, and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
If there is anything else we can do to help resolve this case, please let us know. We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 03/21/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******Initial Complaint
Date:03/11/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Got a email saying that Newsmax went public. Have been waiting for awhile. So it connects me to the Newsmax site. Im under the impression its them. I find out its Deal Maker. I feel that this is fraud. Im 70 years old and feel this was razzel dazzle. Im so upset cause Nobody returns phone calls. I dont even know if I bought Newsmax stock. Im not savy on this computer stuff I called charge card last night when I realized this is a scam. How stupid am I. ******** said I cant do anything till it posts to my account. I now that there is a stipulation 48 hrs for cancellation but I cant get ahold of Newsmax or deal maker. I cant adored a 5000 scam. I really thought I was buying Newsmax stock. Newsmax should root out these scammers!Business Response
Date: 03/11/2025
Newsmax is working with Deal Maker for our upcoming Initial Public Offering (IPO). They are the authorized agent for this process.
On Tuesday, March 11, 2025, we asked one of our agents from Deal Maker to reach out to Ms ***** to confirm that Deal Maker is our legitimate IPO vendor.
Please let me know if there are any further questions.****** *****
Chief Operating Officer
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