Business ProfileforExpedited Passports & Visas, LLC.

I signed up with their passport services filled out an account with all my personal info. They said to expect a call within 30min and I waited 4 hours and nothing. When they did call I was busy. They called twice back to back. About a half hour later I called them back and nothing. I tried the next week trying to call the agent multiple times and nothing. Then I finally called the number on the website and they put me through to him. Only to find out they most likely wouldnt be able to process it in time. There was a possible chance they would so I had them continue with the process and send me the email. After talking with my own clients and the out come of the transaction and the potential for it not coming in time they canceled their services with me. So I called the company back as soon as I heard and canceled. They said I should expect my money back in at most 10 days. This was on May 22nd. *** tried contacting them for the past 3 or 4 days now leaving my name and info and even waiting for up to 40min the whole time as the next caller in line. Its obvious now since they wont contact me back and its impossible to get ahold of them that this might be a fraudulent company I gave all my personal info to including SS# along with $394.00 Ive yet to see a cent from. Thanks in advance for your help. Just dont want my personal info stolen or for this to happen to anyone else.