Business ProfileforEagle Spa & Pool Services Corp.

I first called Eagle Pools on 08/26/24 to get a quotation on a pool heater installation after doing searches online (Google/Yelp/BBB). ****** ***** answered the phone and offered to come out to my house on 08/28/24- that day wasnt good for me, so ****** offered to come out same day (08/26/24) since I was already home. ****** turned up right near the beginning of the 3-4 p.m. window that he advised, he looked at our pool and pool accessories and discussed options with my wife and I. He answered all of our questions, he was not in a rush, and he explained whatever we didnt understand initially. We asked for a written quotation and got it later that same day. We previously made numerous phone calls and received other estimates and experiences as a reference. Eagle Pools was the best experience and so, it was a quick/easy decision to go with them. We have lived in multiple states all over the **** and this experience would have been excellent anywhere. However, it stands out even more here in ************* where people dont turn up when they say they will, or do what they said they would, or turn up without everything needed for the job. Eagle Pools turned up when they said they would, they did what they said they would at exactly the price that was quoted initially. The technicians turned up for the installation with all the parts and tools needed for the job. A few hours after the installation, I had questions about the unit and messaged ******. Fifteen minutes later, he called me on a conference call with a technician and they answered all my questions. I havent needed to call since.We are thoroughly impressed!Full review on ************** Edited due character limit on BBB.